Umnico Blog — all you need to know about business messengers, communication management and omnichannel marketing

Instagram CRM for Business Owners, From Likes to Leads

Investigating how to use Instagram CRM to empower a business

Real-Time Marketing: How to Use it Effectively

Coming across the extensive opportunities of RTM for companies

How to Create a Virtual Phone Number for WhatsApp

Guide to setting up a second number for texts and calls

Social Widgets - Unlocking its Potential: A Complete Guide for Marketers

Delving into aspects of social widget and their integration into a marketing strategy

How to Build a Personal Brand in Tech: 6 Steps

Learning the ropes of creating a strong professional identity

Instagram Username Ideas for Companies

Sharinging tips and inspiration for picking the best nicname

Bots for Telegram: Simplifying Tasks and Amplifying Communication

Exploring the variety of Telegram bots and their application

Chatbot for WhatsApp: The Ultimate Guide

Coming across the future of personalized and instant customer support

What Do Facebook Messenger Icons and Symbols Mean?

Learn about the significance of icons you see in the messaging app

Chatbots vs. Human Customer Support

Which option is more effective for your business?

The Best Way to Manage WhatsApp for Your Business

Get a clear picture of WhatsApp Manager benefits and capabilities

WhatsApp CRM: How It Works and Benefits for Business

Get to know how CRM software for WhatsApp empowers business communication

Instagram for Business: All You Need to Know

An in-depth guide for leveraging the social platform’s features for business

Live Chat for B2B: Metrics and KPIs

Learn about b2b live chat’s essential metrics and performance indicators to track

WhatsApp Lead Generation: How to Get More Sales with the Messenger

Exploring the benefits of WhatsApp for lead gen and how to use it effectively

7 Benefits of Social Media Management Software for Growing Companies

We shed light on SMM applications and their core business advantages

Five of the Best Live Chat Software for the Real Estate Market

Check out the most capable live chat platforms for real estate companies

Customer Service Trends to Watch in 2023

Reviewing the trends in customer service every business should keep their eye on

Live Chat for Healthcare & Wellness: Top 6 Solutions

Discover how live chat transforms customer support in the industries of healthcare & wellness

How Banks in South Africa Can Enhance Communication with Clients

First-hand review of customer communication in banking on an African continent

Live Chat for Customer Service: How to, Tips & Best Practices

The latest insights on how to deliver live chat customer service of unparalleled quality

Top-5 Customer Service Platforms for Your Company

Learn about features and benefits of customer support platforms and top solutions available today

Social Commerce: the Ultimate Guide to Selling on Social Media

Come across social commerce and its sales-driven approaches

Social CRM: What Is It and Why Your Might Need One

The complete guide on Social CRM, its capabilities and benefits for business

7 Advantages of Integrating CRM with Messengers

Discover how integrating CRM system with messengers can improve your performance

How to Sell Successfully on WhatsApp

Learn how to make sales on WhatsApp Business and maximize profit in 5 steps

Live Chat for E-commerce: the Ultimate Guide

Reviewing the champion online chat solutions for online stores and how to leverage them properly

How to Effectively Leverage Text-Based Communication

Analyzing pros and cons of texting and understanding how to best utilize this strategy

5 Features to Consider When Choosing an Omnichannel Messaging Platform for E-commerce

How to choose the best communication platform for online trade

How Can You Improve Customer Communication to Boost Sales?

Discover our tips on how to increase sales and forge stronger customer relationships.

What is Messenger Marketing (and Related Benefits)?

What it is and how to leverage it properly. Let’s find out!

How to Improve Customer Communications Effectiveness in 2022

Let’s find out some result-driven tactics