Instagram Messenger integration via the official API

Instagram Messenger API to maintain strong customer relationships and expand your sales

Support your customers and promote your business on Instagram with the official integration. Add Instagram functionality to your CRM or business application.

  • Replies to comments under your posts via Direct
  • Process all messages and comments in one window
  • Send newsletters without limits

What is the Instagram Messenger API, and how to use it in practice?

The Instagram Messenger API is a set of tools that allows you to use the core features of Instagram in your CRMs and custom applications.

Using Umnico API, companies can communicate with customers in one window through Instagram and other instant messengers. This allows your business to process messages from clients at a high velocity and with no team expansion.

Check out all the features of the official Instagram integration

An official integration mechanism provides all the functionality of an Instagram business account with no risk of suspension and limit of subscribers.

Chat with clients from Instagram right in your app

Direct Message to customers right from your application

  • Send and receive text messages
  • Attach photos, audio, and other files
  • Reply to comments and hide spam
  • Quote messages in chats with clients
  • Use multiple Instagram accounts at the same time

View comments on posts and reply to them directly via Instagram Direct

Umnico has a unique feature that allows replying to comments under posts directly through Instagram Direct. It is also possible to select an account to reply from.

Replying on Instagram posts with comments
Instagram Stories response in Umnico

React to Stories

You are notified when a user tags your account in Stories, and you can reply in the Umnico interface or through your app.

Set up quick replies and welcome messages

Develop questions with ready-made answer options in the form of buttons. Your client can select the desired option and then immediately receive the right answer. When a user starts a chat with you on Instagram, they can immediately receive a message from you.

Quick replies and welcome messages in Umnico

Add Instagram Messenger functionality to your CRM or application today

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Integrate Instagram into your CRM system in a couple of clicks

Process customer inquiries through amoCRM or Bitrix24 thanks to pre-build integrations. Umnico API is suitable for Instagram integration with any CRM or application, in addition, it allows you to aggregate dialogs from all devices and instant messengers (Facebook, Instagram, Telegram, Viber, WhatsApp) in one window, which provides better control over customer relations and increases sales efficiency.

Connect Telegram with popular CRMs

How to Connect to Instagram Messenger

Instagram's functionality can be added in a few clicks. First, you are required to create an Instagram business account and a Facebook Business page. Second, you might need to sign up for Umnico. There is no restriction on the number of connected Instagram accounts.

Instagram Messenger Integration to Umnico

Instagram integration pricing

Complementary support in setting up the functionality is provided.

3 months
Total price $99.75
for 1 month
6 months
Total price $189
for 1 month

“We use Umnico to streamline the process of communication through Instagram with the sales department. We significantly save time on client relations”

Ekaterina Moiseeva, UTLab

“We've taken full control over all customer inquiries, and they are no longer lost when switching between messengers. It's become clear who exactly answered whom”

Natalia Kartavitskaya, Turmania

Questions and answers about Instagram Messenger integration through Umnico

Do you still have questions about the advantages of Instagram integration? Our users are curious about the following:
Question mark

In what way is the official API better than cheap unofficial solutions?

Can I send a message to prospects via Direct first?

Is it possible to reply via the Instagram API to comment on a post?

Is it possible to test Umnico functionality for free?

Are there any delays in sending messages through Umnico?