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About Umnico,
the company and the service

We have been supporting businesses in growing and developing by improving the performance of their customer communications since 2017.

Umnico Logo, rounded

Umnico is the ultimate omnichannel communication solution for engaging an audience of your customers.

The founders of the brand realized the need for a robust customer request management service during their work in a retail business a long time before the origin of the global omnichannel communication industry.

Nowadays, the cloud service Umnico allows companies and entrepreneurs to process the maximum number of client inquiries with a minimum number of labor resources. Such lets to save funds and increase the user satisfaction rate. That results in business performance improvement and new markets conquest.

Our core values

Reliability
Reliability
We guarantee the stability and the operation of our service 24/7
Security
Security
We assure the safety of user data, along with private information
Efficiency
Efficiency
We are eager to boost sales and user support of our customers

Nowadays,
Umnico is ...

5,000 +
Users
> 35 M
messages a month
Over 25
communication channels
Interesting Facts
Umnico's team was the first in the world who has developed a chatbot for Instagram in 2018
Umnico is the only company that has been using the official Instagram integration since May 2021 in Russia

Would you like to work with us?

Our company is evolving by expanding and mastering our services. Therefore, we create new jobs around the globe by looking for talented specialists and hiring them regularly. If you are interested in joining our team, please reach our HR Department via email. Kindly bear in mind to describe your professional skills and interests.

Have any questions?
Please do not hesitate to contact our customer service professionals. Our team will be happy to help you handle customer requests on social media and corporate messaging with the required accuracy and speed.
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