Instagram in Bitrix24, Umnico Widget

Bitrix24 + Instagram Integration

Use multiple Instagram accounts with full support of all file types and emojis. Flexible customization of access and distribution of new inquiries. Reply to comments on posts or send Direct messages to your customers.

Send bulk messages on Instagram
Discussion forum
Unlimited number of messages, photos, and files
Monitor employees’ performance

Why do you need Bitrix24 + Instagram integration?

The integration of Instagram and Bitrix24 — customer relationship management system, enables you to make customer support and sales as efficient as possible.

You can organize client requests, use templates, and monitor the performance of employees via Bitrix24 Open Channels + Instagram integration provided by Umnico.

How to receive client requests from Instagram in Bitrix24?

Do not miss a single comment or mention in Instagram Stories or Direct messages. All incoming and outgoing messages are displayed in the Umnico widget or in Bitrix24 Open Channels.

The entire chat history is stored in the CRM and can be accessed anytime. Umnico allows you to connect an unlimited number of Instagram accounts to any Open Channel or use a separate Channel for each account.

Benefits of Instagram integration with Bitrix24

With its advanced functionality, the official integration of Instagram and Bitrix24 will take your communication with customers to a whole new level. Promote your brand and increase sales of goods and services on the same volume of traffic and incoming calls.

Connect any number of Instagram accounts to Bitrix24 with Umnico

Connect any number of Instagram accounts

Use multiple Instagram accounts in Bitrix24 and reply to messages and comments from all accounts via Open Channels and Umnico widget.

Attach an unlimited number of documents, photos, videos and other files to messages without traffic restrictions and risks of account suspension.

Mailing with Instagram and Bitrix24

Send bulk messages on Instagram from Bitrix24

The Bitrix24 + Instagram integration provided by Umnico allows you to send bulk messages on Instagram across all active Deals. The integration supports all functionality of Business Processes and Robots.

Response to mentionings in Stories and comments in your posts with Bitrix24

Reply to client’s comments and Stories

Increase loyalty of your subscribers: reply to all comments and Stories mentions from the Umnico widget. You can reply under the post or send a Direct message. All chat history is stored in the Bitrix24 CRM system.

Optimize sales on Instagram with Umnico

Connect Instagram to Bitrix24 CRM in just a few minutes

An automatic welcome message to greet new clients with Bitrix24

Welcome new customers with automatic messages

Send automatic welcome messages to subscribers reaching out to you in Direct messages. Create a template message in Bitrix24, tell more about the company and product, suggest visiting a website, or offer a discount coupon to new customers.

Umnico - one widget to process all inquiries in Bitrix24

Expand Bitrix24 capabilities with Umnico widget

Bitrix24 has an integrated multifunctional Umnico widget that allows you to communicate with clients, reply to comments, share files and multimedia without traffic limits, all of this in a convenient, familiar interface.

Make support and sales work more efficient with advanced functionality: message templates, search for contacts and messages, tags, and internal comments.

Bitrix24 app and Instagram integration by Umnico to chat with clients on the go

Engage clients from Bitrix24 app

Reply to messages in Bitrix24 mobile app.

Communicate using all social networks integrated with Bitrix24: Instagram, WhatsApp, VK, Telegram.

Stay connected anywhere and anytime without a laptop or desktop computer. Manage customer support and sales on the go.

How to connect Instagram to Bitrix24?

Umnico allows you to integrate Bitrix24 and Instagram in a few minutes without developers. Should you have any questions, we will gladly assist at every step of the way.

Bitrix24 Integration into Umnico
Register with Umnico and connect Instagram account to the service
Install Umnico application in the Bitrix24 system
Copy Umnico API token and add it to the CRM system
Connect the Instagram connector from Umnico in the Contact Center

The price of Bitrix24 and Instagram integration

The cost of using Instagram in Bitrix24 depends on the number of connected accounts and the subscription period.
Starting from $30 a month
Try Instagram + Bitrix24 integration for free, or assemble your subscription plan.
All-in-one messenger with custom rates

FAQ about the integration of Bitrix24 & Instagram

Our clients are mostly interested in the following questions about the integration of Instagram with Bitrix24:
Question mark

Are there any delays when sending a message from Bitrix24?

How secure is Bitrix24 + Instagram integration provided by Umnico?

Can I connect multiple Instagram accounts to Bitrix24?

Can I send bulk messages through Instagram?

Is there a free integration of Instagram and Bitrix24?

Can I connect an Instagram account with two-factor authentication enabled?

Is there a blacklist of posts?

How long will it take to connect Instagram and Bitrix24?

Do you still have questions about Instagram and Bitrix24?
Kindly leave your request, and our experts will contact you for a phone consultation.
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