- Is it possible to test VKontakte API by Umnico for free?
- Umnico offers a trial period for all new users, during which you can connect and integrate any number of instant messengers and social media channels, as well as get advice on using the API from the company’s leading experts.
- Does Umnico use an official VKontakte API?
- The Umnico communication platform provides only the official integration solution with VKontakte groups. You can be sure that the risks of blocking your account are minimal, and the security and stability of data sharing is ensured by Vkontakte itself. All this helps to grow your business by attracting new customers, increasing sales, and improving user support.
- Is it possible to reply via VKontakte integration to comment on a post or product?
- Yes, user comments are also transmitted via API or integration and can be replied to directly from CRM or Umnico service. Deals will be created in amoCRM or Bitrix24 based on new comments.
- Where are messages sent from VKontakte stored when operators are offline?
- All messages sent by users in a VKontakte group while operators are not online can be found in the correspondence history. Not a single inquiry or comment from a client will be left without attention or lost.
- Do I need a specialist to set up VK integration?
- Not necessary. Any person with admin rights can set up VKontakte integration with leading CRMs in a few easy steps. To integrate the functionality of a social media with your own business application through the open API, a developer is required. If necessary, our experts are always here to help using Umnico API.