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All-in-one messenger Umnico

All-in-one messenger with a sales funnel to combine many social media apps in one place

The wide range of features to increase the efficiency of your sales and customer support. Optimize your business processes, reduce costs and monitor your employee performance.

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Official integration
Do not jeopardize your business accounts that can be banned on social media.
Dialogues
Maximum functionality of social media
Umnico offers the complete range of modern instant messengers and social media functions.
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Intuitive User Interface
Native and easy to use web application that does not require a long time for onboarding and training

Improve communication and customer support with a variety of channels

Use the complete range of popular communication channels to sell and support your clients. Umnico Inbox message aggregator operates with no delays and limitations on the number of messages. Moreover, it supports every channels' functionality with high quality.

Channel
Text message
Comments
Images
Video
Files
Start dialog
Audio
Citation
Delivery status
Live Chat icon
Live Chat
Instagram Messenger API icon
Instagram Messenger API
WhatsApp Business API icon
WhatsApp Business API
WhatsApp Web icon
WhatsApp Web
Telegram Personal icon
Telegram Personal
Telegram Bot icon
Telegram Bot
Facebook icon
Facebook
VKontakte icon
VKontakte
Odnoklassniki icon
Odnoklassniki
Viber icon
Viber
Email icon
Email
Avito icon
Avito
Discord icon
Discord
Engage your client first

Contact your client first

Stop waiting for your clients to write to you. Initiate the dialog and engage them first via WhatsApp, WhatsApp Business API, Telegram, and eMail. Add files of any type to your messages: documents, images, audio, and even video.

Track the actions of your operators

Keep the work of your employees under control. Umnico tracks and records every action that operators take. So, you can easily find out who sent a message, to whom, when, and on what channel.

Action history in Umnico Inbox
Access settings in Umnico

Work with a high security level

Double encryption ensures the safety of your company data. Customer information is stored in Umnico, not on your employees' phones. Your operators communicate with customers in one window under their credentials; thus, they no longer need to know your company's social media passwords and switch between tabs with different accounts.

Track delivery status and quote messages in chats

Every message on Instagram, WhatsApp, and Facebook has a delivery status in Umnico that indicates whether your client has read the message.


With the quote feature, the user can understand which question is answered indicating, that your company is customer-centric.

Delivery status tracing in Umnico
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Use API to integrate Umnico with any applications

Add all-in-one messenger functionality to any business application with the open API or use ready-made integrations with popular CRM systems. Connection stability is guaranteed.

Leverage all features of small business CRM

Umnico provides a sales funnel, which is a convenient tool for analyzing leads and evaluating the effectiveness of client communication. Such a multifunctional funnel can also show you what actions are taken by users before they make a purchase. Thanks to this data, you can develop the most compelling scripts to enhance your sales and customer support. Umnico message aggregator allows you to create unique funnels to meet your business needs, distribute leads and track sales processes.

Sales funnel and pipeline in Umnico Inbox

Make use of additional features

Employ all of Umnico's settings and features to achieve your business goals and improve productivity.
Unique features for Instagram

Connect multiple accounts, preview your posts, respond to comments as well as search in Instagram Direct.

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Without limitations

Connect any number of integrations to your Umnico service without restrictions on the number of messages, files, audio, or video.

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Live chat and business card

Chat with customers, help them make choices and increase sales conversion.

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Message templates

Templates and hotkeys will save you many hours of tedious work.

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Blocklists

Protect yourself from spam, unsolicited messages, and unwanted comments.

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Upload your customer database

Upload your entire database with phone numbers, email, and other customer data with one click.

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Omnichannel messaging on smartphones
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Combine all social media and instant messengers in one application on your smartphone

All chats and leads in one place
Umnico all-in-one messenger unites all messengers in one app, making it possible to stay in touch with customers anywhere and anytime.
A wide range of features
Use your phone to get full access to the sales funnel, templates, client information, and other special Umnico features.
Take photos and send them
Use the mobile app to take photos of your goods and immediately share images in a chat with your client.

Process customer requests on a single omnichannel platform

Grant any number of employees with different access levels in Umnico messaging aggregator, distribute requests, set tasks, and track the performance of each employee.
No accounts limitation

Connect any number of managers to Umnico social media aggregator. You will not face any limitations when your team is growing.

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Access set-up

Take advantage of the flexible access settings. Each employee gets the features that is needed to do the job.

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Built-in analytics

Track the number of sales, and monitor conversion, hits, quality rate, and speed of request processing by your managers.

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Tasks

Create tasks directly in Umnico omnichannel platform, set goals, assign performers and deadlines.

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Sound notifications

Set up notifications about new client requests in Telegram and email. Your managers will no longer miss a single message

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Comments and tags

Use notes and comments, add tags, set tasks to share important information, and collaborate with colleagues.

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«With Umnico, we have full control over the employees' correspondence with our business' clients»

Vladislav Tikhonov, Mojito Management Company

«Conversion rates have increased. Lead processing has become more transparent and simpler»

Robert Movsesyan, Doors Jaguar

«We successfully use Umnico to aggregate patient requests from instant messengers and social media.»

Dmitry Slipets, Paracelsus Medical Center

Develop your own pricing plan

Umnico subscription price depends on the number of connected channels, the period, and the number of operators who access the platform.
from $7 per month
Build the pricing plan that fits your needs or test all Umnico's features for free right away.
All-in-one messenger with custom rates

Frequently asked questions about Umnico multichannel messaging platform

If you have a question, you may find a prompt answer here!
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What if the media or messenger I need is not listed?

What do I need to start using Umnico Inbox?

What is Umnico Inbox suitable for?

Do I need to install additional software?

Is it possible to test the service for free?

What CRM systems does Umnico work with?

What analytical information does Umnico collect?

Do you still have any questions?
Please do not hesitate to contact our customer service professionals. Our team will be glad to help you handle customer requests on social media and business messengers with the required accuracy and speed.
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