Combine all your chats in one app. Leverage the wide range of features to increase the efficiency of your sales and customer support.
To combine multiple messengers in one or use different accounts of a particular messenger in one app, it is necessary to use a platform or an application that acts as a chat aggregator, also called a multimessenger or a unified messenger.
Umnico Inbox is an all-in-one messenger for business that can be used as a multimessenger to which you can connect several WhatsApp numbers, Telegram, Facebook Messenger, Viber, and Discord accounts, as well as social media Instagram, VKontakte and Odnoklassniki accounts. Umnico works in any browser and under any operating system. It is cloud-based and does not require installation on your hard drive.
Using the Umnico mobile app for Android and iOS, all messengers can be combined in one application to chat through different social media on smartphones.
Use the complete range of popular communication channels to sell and support your clients. Umnico Inbox message aggregator operates with no delays and limitations on the number of messages. Moreover, it provides extensive support for the functionality of every messaging channel.
We have brought all chats in one application to make your communication experience more convenient, structure, and systematize. The all-in-one messenger will help you manage tasks, remind you of arrangements, and turn conversations into deals.
Stop waiting for your clients to write to you. Initiate the dialog and engage them first via WhatsApp, WhatsApp Business API, Telegram, and email. Add files of any type to your messages: documents, images, audio, and even video.
Reply to comments under posts on social media directly in PM, forward messages from WhatsApp to Telegram or Instagram and vice versa. With the cross-channel reply function, you can easily exchange your chat history and selected messages via instant messengers with your colleagues or clients. An omnichannel approach to communications will allow you to conduct dialogues simultaneously in several instant messengers without losing context.
Double encryption ensures the safety of your personal and company data. Customer information is stored in Umnico, not on your employees' phones. Your operators communicate with customers in one window under their credentials; thus, they no longer need to know your company's social media passwords and switch between tabs with different accounts.
Every message on Instagram, WhatsApp, and Facebook has a delivery status in Umnico that indicates whether your client has read the message.
With the citation feature, the user can understand which question is answered indicating that your company is customer-centric.
Umnico provides a sales funnel, which is a convenient tool for analyzing leads and evaluating the effectiveness of client communication. Such a multifunctional funnel can also show you what actions are taken by users before they make a purchase. Thanks to this data, you can develop the most compelling scripts to enhance your sales and customer support. Umnico message aggregator allows you to create unique funnels to meet your business needs, distribute leads and track sales processes.
Employ all of Umnico's settings and features to achieve your business goals and improve productivity.
...and many other features to make your communication more productive.
Grant any number of employees with different access levels in Umnico messaging aggregator, distribute requests, set tasks, and track the performance of each employee.
No accounts limitation
Connect any number of managers to Umnico social media aggregator. You will not face any limitations when your team is growing
Access set-up
Take advantage of the flexible access settings. Each employee gets the features that is needed to do the job
Built-in analytics
Track the number of sales, and monitor conversion, hits, quality rate, and speed of request processing by your managers
Visual task calendar
Create tasks directly in Umnico omnichannel platform, set goals, assign performers and deadlines
Sound notifications
Set up notifications about new client requests in Telegram and email. Your managers will no longer miss a single message
Comments and tags
Use notes and comments, add tags, set tasks to share important information, and collaborate with colleagues
Umnico subscription price depends on the number of connected channels, the period, and the number of operators who access the platform.
from $7 per month
Build the pricing plan that fits your needs or test all Umnico's features for free right away.
“Umnico provides us with full control over the correspondence between employees and clients at our company”
“Our conversion rates have gone up. The request processing has become more transparent and simple”
“We successfully use Umnico to aggregate patient requests from instant messengers and social media”
