One Social CRM to work with all social media and messengers

Social Customer Relationship Management

Engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place. Check out all the features for free.

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Save money and time

Umnico’s intuitive interface combines the functions of a messaging aggregator with small business CRM capabilities

Chat

Chat without limits

Connect multiple accounts, send messages and attachments easily

Sales funnel

Drive sales with the pipeline

Convert customer inquiries into sales by sorting leads and analyzing your employees’ performance

Chat on 25+ social media and messaging platforms within one Social CRM

Receive messages from Facebook, Instagram, WhatsApp, Telegram, VKontakte, and other social media instantly. Manage support tickets in a single window, close more deals, and make your customer support process more client-oriented.

Chat in 20 social media and messengers at once

Accelerated processing of customer requests

Use Social CRM to speed up customer inquiry processing

Receive messages and chat with clients on social media and instant messengers 3X faster. Umnico’s Social CRM has an intuitive interface that allows you to structure and manage conversations with an unlimited number of clients without expanding your sales team.

finger left

Test all Umnico features for free and with no restrictions

Chats with clients in Umnico App

Umnico — Social CRM for messengers is also available on phones, allowing you to process customer requests anywhere and anytime using a mobile application for iOS and Android.

Engage with more customers and partners by reducing response time

Sell on social media in a more structured and efficient way

Create and classify client base in just a few clicks

Never miss messages from clients and forget about arrangements

Analyze and monitor your sales reps’ activity

Engage your customers on social media and messengers in a systematic way by setting up work through Umnico in minutes

Try it for free

“Umnico provides us with full control over the correspondence between employees and clients at our company”

Vladislav Tikhonov, Mojito Management Company

“Our conversion rates have gone up. The request processing has become more transparent and simple”

Robert Movsesyan, Doors Jaguar

«We successfully use Umnico to aggregate patient requests from instant messengers and social media.»

Dmitry Slipets, Paracelsus Medical Center

Set your own rate and pay only for the options you need

Umnico’s Social CRM pricing is based on the number of channels and integrations, the subscription period, and the number of users.

from $8 per month

Try all the functions for free or set your own rate.

Design your rate Try for free

All-in-one messenger with custom rates

FAQ about our CRM for small businesses and service

Do you have any questions about Social CRM functionality?
Our clients are most often interested in the following topics:

How to set up the service and connect the necessary communication channels?

How long does it take to learn the CRM system and Umnico message aggregator?

Can the service increase sales and improve customer support?

Can Umnico be integrated with other CRMs and applications?

Does Umnico have official integration with messengers and social media?

Want to know more about Umnico or talk to support?

Submit a contact request — our support agent will get back to you shortly.