One Social CRM to work with all social media and messengers

Social Customer Relationship Management

Engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place. Check out all the features for free.

Save money and time
Umnico’s intuitive interface combines the functions of a messaging aggregator with small business CRM capabilities
Chat without limits
Connect multiple accounts, send messages and attachments easily
Sales funnel
Drive sales with the pipeline
Convert customer inquiries into sales by sorting leads and analyzing your employees’ performance

Chat on 25+ social media and messaging platforms within one Social CRM

Receive messages from Facebook, Instagram, WhatsApp, Telegram, VKontakte, and other social media instantly. Manage support tickets in a single window, close more deals, and make your customer support process more client-oriented.

Chat in 20 social media and messengers at once
Accelerated processing of customer requests

Use Social CRM to speed up customer inquiry processing

Receive messages and chat with clients on social media and instant messengers 3X faster. Umnico’s Social CRM has an intuitive interface that allows you to structure and manage conversations with an unlimited number of clients without expanding your sales team.

finger left
Start today
Test all Umnico features for free and with no restrictions
Chats with clients in Umnico App

Chat with your customers via smartphone

Umnico — Social CRM for messengers is also available on phones, allowing you to process customer requests anywhere and anytime using a mobile application for iOS and Android.

Benefits of Social CRM by Umnico

Engage with more customers and partners by reducing response time
Sell on social media in a more structured and efficient way
Create and classify client base in just a few clicks
Never miss messages from clients and forget about arrangements
Analyze and monitor your sales reps’ activity
Engage your customers on social media and messengers in a systematic way by setting up work through Umnico in minutes

“Umnico provides us with full control over the correspondence between employees and clients at our company”

Vladislav Tikhonov, Mojito Management Company

“Our conversion rates have gone up. The request processing has become more transparent and simple”

Robert Movsesyan, Doors Jaguar

«We successfully use Umnico to aggregate patient requests from instant messengers and social media.»

Dmitry Slipets, Paracelsus Medical Center

Set your own rate and pay only for the options you need

Umnico’s Social CRM pricing is based on the number of channels and integrations, the subscription period, and the number of users.
from $8 per month
Try all the functions for free or set your own rate.
All-in-one messenger with custom rates

FAQ about our CRM for small businesses and service

Do you have any questions about Social CRM functionality?
Our clients are most often interested in the following topics:
Question mark

How to set up the service and connect the necessary communication channels?

How long does it take to learn the CRM system and Umnico message aggregator?

Can the service increase sales and improve customer support?

Can Umnico be integrated with other CRMs and applications?

Does Umnico have official integration with messengers and social media?

Want to know more about Umnico or talk to support?
Submit a contact request — our support agent will get back to you shortly.
By submitting your personal data, you agree to the website privacy policy, collecting and processing your data.