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WhatsApp in amoCRM, Umnico Widget

WhatsApp and amoCRM Integration

The familiar WhatsApp messenger interface in your amoCRM, and not just in employees’ phones. Integrate WhatsApp with amoCRM and sell more by automating your sales team.

Connect multiple phone numbers and users at a time, set the necessary access level for each employee, and distribute inquiries accordingly.

Communicate
Check your client’s WhatsApp availability and reach out first
Discussion fForum
Send bulk messages to WhatsApp directly from CRM
Automation
Automate communication with templates and SalesBot
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Why do you need amoCRM and WhatsApp integration?

WhatsApp and amoCRM integration will allow you to create a single communication space and save all correspondence between employees and customers in CRM, instead of in their phones. Moreover, by combining the amoCRM and the WhatsApp messenger capabilities, you can control the work of sales and support specialists.

To start WhatsApp and amoCRM integration, install Umnico widget, which embeds the functions of the popular messenger into CRM, after which the contacts of a customer will start to be recorded automatically. You can send and reply to messages directly from the deal card. After WhatsApp is integrated with amoCRM, when you click on the customer’s phone number in amoCRM, the «Write to WhatsApp» option will appear.

Features and benefits of amoCRM integration with WhatsApp

A reliable integration mechanism will automate the work with inquiries and conduct multiple dialogs with customers in a single Umnico widget window.

Selling via WhatsApp will become faster and more convenient.

Reach your client first through WhatsApp in amoCRM

Check whether a client has WhatsApp and reach out first

With Umnico Checker, you can verify whether your client has WhatsApp installed on their phone number and ensure the message reaches the recipient.

Reach out to clients first on WhatsApp from the built-in Umnico widget or via the deal dialog in amoCRM. You no longer have to wait for a client to contact you on messenger.

Send bulk newsletters to WhatsApp from amoCRM

Umnico’s integration with CRM systems allows you to do bulk messaging on WhatsApp for all active deals.

Sales Bot allows you to sell without salespeople. Now the auto-seller can communicate with clients via WhatsApp as well.

Full Digital pipeline support.

Bulk messaging with WhatsApp and amoCRM
Several WhatsApp accounts connected with amoCRM

Connect multiple WhatsApp numbers

Use multiple WhatsApp accounts in amoCRM at the same time. For example, each employee can use a different number, or several people can communicate from the same account. Moreover, you’ll be able to have discussions in group chats, send messages with contracts, photos, videos, audio or other files without any limits.

Create and connect chatbots to automate answers to common user questions without wasting operators’ and managers’ time.

Install and test the integration in your amoCRM account
Get a free trial period + support from our experts
One window for all inquiries processing

Manage all inquiries in Umnico widget

Once you connect to Umnico, a multifunctional widget will become available in your CRM system, enabling you to chat with all your clients, reply to comments, quote messages, use templates, and reach your clients first through a user-friendly interface.

The widget has a built-in search function for messages and clients, as well as all necessary filters.

Monitor and analyze managers’ communication

Connect personal WhatsApp accounts with amoCRM and monitor your employees’ communication with clients. In addition, you can check message delivery status in conversations. Moreover, you can add phone numbers to a blacklist, so that messages don’t end up in CRM. It also enables you to analyze the speed of inquiries processing and the quality of the operator’s response.

Monitor and analyze your business communication in Umnico Widget
WhatsApp chat with clients in amoCRM mobile application

Chat with clients on WhatsApp using amoCRM mobile app

Keep in touch with your clients anywhere and anytime by replying to their messages via the CRM system’s mobile app.

All communication is saved in the mobile app and can be read later from your computer. Key features of amoCRM and WhatsApp are also supported with other connected integrations: Instagram, VK, Facebook, Telegram.

Automate communication with clients using Sales-bot amoCRM

To use all the advantages of sales automation, set up Sales-bot amoCRM!

amoCRM bot and WhatsApp allow you to:

  • Move transactions through the stages of the sales funnel and assign persons in charge
  • Fill in data in the deal/contact/company directly from a client’s message
  • Send information from the deal/contact/company fields
  • Build communication algorithms based on conditions and data checks
  • Send messages with notes to the internal company chat
  • Exchange images and video files via WhatsApp
Sales-bot amoCRM combined with WhatsApp through Umnico

How to connect WhatsApp to amoCRM?

Umnico allows you to integrate amoCRM and WhatsApp in just a few minutes. If you have any questions, we will gladly assist at every step.

1
Register in Umnico and connect WhatsApp to the service
2
Create integration with amoCRM in Umnico service
3
Set up your amoCRM integration settings in Umnico

WhatsApp and amoCRM integration price

The cost of using WhatsApp functions within amoCRM depends on the number of connected accounts and the subscription period.
Starting from $26 per month
Evaluate the full functionality of amoCRM and WhatsApp for free оr design your rate.
All-in-one messenger with custom rates

FAQ about the integration of amoCRM with WhatsApp

Our clients are mostly interested in the following questions about the WhatsApp performance within amoCRM:
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Are there any delays in sending messages?

Is WhatsApp Business supported?

Is it possible to connect several numbers to one account in amoCRM?

Can I send bulk messages through WhatsApp?

Can I reach out to clients first in amoCRM?

Is there support for WhatsApp group chats?

How to automate touchpoints in amoCRM?

How to use WhatsApp within amoCRM for free?

Do you still have questions about WhatsApp and amoCRM?
Kindly leave your request, and our experts will contact you for a phone consultation.
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