We continue actively working on Umnico Live Chat. This week, we introduce two features at once.
1. Live chat localization
Our chat widget supports multiple languages now. You can set the widget language: Russian, English, German, Spanish and Portuguese.
Here is how it works:
Your site has been adapted for Russian and Portuguese. Previously, your site visitors saw chat in only one of the languages by default, for example, in Russian. 👉 Now, the live chat widget tracks which language is set in the visitor's browser and automatically switches the chat language to the suitable one. Thus, the visitor immediately sees the chat in his language, it turns out as natively as possible.
2. Chat mode — "Messengers button"
You can disable the chat icon in the list of communication methods now. The drop-down list will have only the messengers that you previously added. The function is turned on/off easily: there is an item "Show chat on the site" in the settings. As soon as you turn it off and save the changes, the chat icon immediately ceases to be displayed.
❗ But we were not working on a chat alone. Here are the updates that are waiting for you in your account.
We have completed the implementation of messages loading in real-time in amoCRM.
Now, no matter how you send a message: from the phone, with the Internet turned off or from Umnico account, it will always be pulled into a deal/create a deal. You won't lose any messages.
We have started redesigning the calendar and tasks.
There is already a new add/edit interface, as well as a completed task interface. 👉 The task has a field with the result now. Such a functionality allows you to create new tasks upon completion of the current ones. It also provides an ability to resume the completed task.
Feel free to review all these new features right now by login into your account.