Branding removal in Umnico Live Chat and other improvements
We keep improving our platform to make your customer communication more convenient and efficient.
📍 This is something you asked us a lot: we add more customization for Umnico Live Chat. Now you can turn off the branding (hide Umnico logo) in the chat widget on your website. This feature is already available in your account. Go to the Live Chat settings to check how the widget appears with and without the logo.
Such option is chargeable, and you can subscribe to it for 1/3/6/12/24 months to remove the logo from all of your chat widgets at once. The longer the term — the higher the discount. New customers can try out the feature for free during a trial period.
📍 Improved button support in Telegram. In Umnico, you can connect a Telegram bot and send button click signals via API. Previously, it was impossible to see whether your customers clicked on a button or wrote a message themselves. Now, the dialogue interface displays which button the user has clicked on.
📍 Better support for integrations with third-party business apps. Facebook API works even more stable.
📍 Additional user removal interface improvement and some occasional errors fixing. Now when you remove one of your sales rep / agent or an integration, a pop-up message appears with details, and after a few moments, the information on the Settings page is updated.
We’ve also fixed several minor bugs, and improved security and performance.
All new features are already available in your Umnico account, fill free to review them right now.