Collect all messages from customers in the omnichannel platform with a digital pipeline
Connect WhatsApp to Umnico messaging platform and process inquiries of potential clients from multiple WhatsApp accounts in a single app. No more switching between tabs or multiple devices. Customer contacts and all conversation history is stored securely inside Umnico. Your team will be able to process more applications in less time, and communication with clients will become transparent.
The built-in sales pipeline will help not only to chat with customers, but also to move conversations through stages and assign responsible agents. With such a sales funnel, you can follow the path of a customer from brand discovery to purchase, as well as properly communicate with them on WhatsApp or another messenger.