Free multifunctional online chat for your business.
Your customers no longer need to wait for a response in a live chat on your site. They can continue the dialogue in any messenger convenient for them.
Live chat or online chat on a website is a small window for texting on a web page through which a visitor can ask a sales rep or support team a question and get a prompt answer.
In e-commerce, online chats are an opportunity to answer customer questions and help them purchase your goods in real-time. Chat on the site is also an opportunity to reduce the cost of incoming and outgoing calls.
Thanks to online chat, you can sell more without increasing traffic.
Online chat installed on your website allows you to resolve customer issues promptly, eliminating typical barriers in making a purchase or an order.
This live chat can be installed on your website within less than 5 minutes, and it takes three simple steps.
Sign-up to Umnico — an omnichannel messaging platform that combines many instant messengers and social media in one app. It takes less than a minute.1
Create and customize the live chat widget in Umnico Inbox settings, so it can adhere to your brand guidelines. Then you will get its HTML code.2
Insert the code on each page of your website right next to the closing </body> tag or use pre-build plugins for CMS.3
Combine the online chat on your website with a variety of messengers and social media, including Instagram, WhatsApp, Telegram, Facebook, Discord and much more.
Chat with your clients seamlessly and non-stop on multiple channels they prefer to use. Generate leads and process requests in a single window of Umnico app.
Umnico Live Chat supports the majority of popular Content Management Systems: WordPress, Wix, Tilda, Shopify. To install the widget on your website use our plugin or the open API.
Umnico is designed for sales managers and help desk staff to chat with customers on any device. Its browser-based version works on any PC and does not require installation. The mobile application is available for iOS and Android.
Keep the performance of your employees and operators under control:
Your client no longer needs to wait in the chat to solve a problem. He can continue the dialogue in a convenient messenger.
Ready-to-use templates and hotkeys save time for your stuff by facilitating repetitive work. Any photos, audio, and video files can be attached to templates.
Customize widget location, color, background, agent avatars, welcome text, work mode, response time, size, and the location of its button.
Your employees never miss a single message when notifications in Telegram and Email are enabled.
Share photos, audio, video, documents, GIFs, and emojis.
Track your sales and find bottlenecks.
Use Umnico Live Chat for free to communicate with your site visitors and track analytics. Premium subscription is not required to leverage the basic functionality of the online chat.
The advanced features of social media and instant messengers can be added when necessary as part of our premium subscription. Paid rates are associated with that.
«With Umnico, we have full control over the employees' correspondence with our business' clients»
«Conversion rates have increased. Lead processing has become more transparent and simpler»
«Thanks to Umnico, the business has become more systematized, conversion to sales has become better, leads have stopped being lost»