Shared WhatsApp account for the whole team
Organize work through a single WhatsApp Business Account for an unlimited number of employees. Your consultants, salespeople, and support specialists will no longer need to create group chats to communicate with each client together. Collaboration and centralized work is guaranteed to increase the efficiency of communications in your company.
You will also be able to track the performance of each employee and control correspondence with clients through the convenient interface of Umnico Inbox or CRM. Umnico provides many different reports and performance metrics at the level of a particular employee and the team as a whole. Analytics will help you achieve your KPIs and improve the quality of communications with customers.