Handle all incoming messages faster and better
Handle all incoming messages faster and better
Communicate with your customers through one application, using all modern communication platforms, such as Facebook, Instagram, WhatsApp, Telegram, Viber, VK, live chat center, and other social media. Engage your client in messengers they trust. Stop wasting time switching between multiple tabs, and getting lost in chat centers and dialogues.
You won’t miss a single inquiry or lose a ticket since Umnico chat center collects all messages from customers in one window. When an incoming message arrives after business hours, Umnico saves it for further processing so you can resume the conversation with the client later. You can also set up an automatic notification of non-working hours in our live chat center on the website.
Use Umnico to enhance your customer communication:
Umnico makes it possible to build omnichannel communication with clients by bringing all communication channels into a single app. You can reach your customers where it is convenient for them, increase the speed and quality of their inquiries processing, increase the loyalty rate and exceed sales volume limits.
Connect all communication channels suitable for your business to engage more clients.
Take control of communication with clients in instant messengers and social media:
Umnico omnichannel communication platform allows you configure individual access levels for each member of your team. Your employees will have access to the information they need. You can also restrict access to certain contacts, chat centers, and integrations.
Improve the functionality of your business app with one messaging API for all social media and instant messengers. Pre-built integrations with popular CRM are available.
Earn more with Umnico’s partnership program. Welcome and connect new users to Umnico omnichannel communication platform to get a commission based on their payments.
“Umnico allows me to connect with customers through multiple channels, and it has been a great way to efficiently manage inquiries”
“I highly recommend Umnico to anyone looking for an efficient and user-friendly omnichannel messaging platform”
“Our conversion rates have increased by 264%. The inquiry processing has become more transparent and simple”