Increase the effectiveness of student relations, and improve communication with the audience of your school with excellent support and increased applicants’ conversion.
Thanks to a set of universal integrations with one message aggregation service, Umnico omnichannel platform allows online schools to attract new students from a variety of popular social media and instant messengers. In addition, customizable message templates and hotkeys decrease the response time to frequently asked questions to a minimum and reduce coaches’ workload.
Generate leads and convert them into students through messaging channels they love. Answer questions and get inquiries from WhatsApp, Instagram, Telegram, Facebook, and other messengers in a single window of Umnico Inbox. With a rich set of integrations and basic CRM functionality, Umnico’s omnichannel service helps you to give enough attention to every inquiry or claim to get as many clients for your services as possible.
Systematize and manage, but not just collect inquiries from the website, social media, and instant messengers in one application. Stop wasting your time switching between social media platforms and messenger apps on your phone. Use templates and hotkeys to answer common questions to save time and spend it communicating with new prospective clients.
Participate in group discussions, manage communities and group chats in messengers. Communicate with your audience through WhatsApp and Telegram, marking important information and collecting statistics on students and teachers. Don’t leave user comments on Facebook and Instagram unanswered with custom notifications.
The basic functionality of a customer relationship management system with a sales pipeline funnel makes it possible to organize all customer inquiries according to transaction stages and order status. The built-in sales pipeline can be easily customized to fit your business needs, helping not only to increase sales but also to improve the quality of service for existing customers. Thanks to tags, messages can be grouped according to designated parameters.
Work with student inquiries without interrupting other businesses, in any place and at any time, with the Umnico mobile app. It fully supports individual and group chats through all communication channels. WhatsApp, Telegram, Instagram, and other messengers are combined into a single app that notifies you of all inquiries. You can assign an agent or a sales rep responsible for each chat on the go.
Lead generation and communication tool for your website
Buttons with instant messengers and social media links for a landing page
Track the number of sales, the quality, and the speed of employees’ work
Use a verified WhatsApp account to send messages to millions of people
How easy is it to use Umnico’s messaging platform and CRM system?
Is it possible to use Umnico in my CRM or application?
What is the best way to use Umnico Inbox to communicate with students?
How can Umnico help you improve website conversion rate and sales?
Where do messages go if an agent is not online?
