29 September 2022

This End User License Agreement (hereinafter referred to as “EULA”) is an offer of UMNICO Limited for all persons to buy a non-exclusive license for the right to use Umnico web modules and Umnico mobile applications (hereinafter collectively referred to as “Umnico” or “Products”) within features stated below.


1.1. For the purpose of uniform interpretation, main definitions (clause 1.2.) are used in meanings below.

1.2. Main definitions

1.2.1. Distributor: Umnico Limited. A company authorized to sell non-exclusive licenses on Products.

1.2.2. Confidential information — personal data, other information directly or indirectly related to Users and / or Visitors of Umnico.

1.2.3. Integration — Connection of one third-party’s online service defined at https://umnico.com/payment/ to one “Manager” profile.

1.2.4. Umnico User (Licensee) — a person or legal entity who has registered a Umnico personal profile. Hereinafter referred to as “User” or “Licensee”, collectively referred to as “Users”.

1.2.5. Personal profile — section “Fresh” of Umnico, by creating which, Users accept Privacy Policy and this EULA, acquire the right to connect Integrations. Posted at https://umnico.com/app/deals/inbox/.

1.2.6. Owner — user with newly registered Umnico profile and capability to set limits of Umnico usage for Administrators and Managers.

1.2.7. Administrator — user of Umnico connected to certain Owner’s profile and capability to set limits of Umnico usage for Managers.

1.2.8. Manager — user of Umnico connected to certain Owner’s profile and certain Administrator’s profile with basic features and without capability to set limits of Umnico usage.

1.3. This EULA does not contain any provisions that conflict with provisions of the Directive of the European Parliament and of the Council of the European Union on copyright in the digital single market (COM (2016) 0593 — C8-0383 / 2016 — 2016/0280 (COD)), Directive (EU) N 2019/790 of the European Parliament and of the Council of the European Union on copyright and related rights in a digital single market and amending directives 96/9 / EC AND 2001/29 / EC, Directive 2000/31 / EC of the European Parliament and Of the Council of the European Union on certain legal aspects of information services in the internal market, in particular on e-commerce (e-commerce directive).


2.1. General features of Umnico:

2.1.1.Text designation: (name)Umnico
2.1.2.Web addresshttps://umnico.com
2.1.3.AppointmentBusiness and Work
2.1.4.Copyright holder“UMNICO” LLC
2.1.5.Age classification4+

2.2 Features (Components) of Computer Programs created for using as a part of Umnico.

No.NameAppointmentTerms of use (minimum)
2.2.1.Umnico WebManagement of all Integrations, building statistics. Serves as a “command center”Used in browsers Google Chrome, Mozilla Firefox (released after 2018). For PC use only
2.2.2.Umnico AndroidRemote control of all integrations on mobile devices with the Android operation systemAndroid OS 5.0 or higher
2.2.3.Umnico iOSRemote control of all integrations on mobile devices with the iOS operation systemiOS version 11.0 and higher. For iPhone and iPad use only.
2.2.4.Umnico BitrixA part of a multimedia product created for integration with the 1C-Bitrix module, executing commands specified by any of the programs from clauses. 2.2.1 — 2.2.3.See clause 2.2.1.
2.2.5.Umnico amoCRMA part of a multimedia product created for integration with the amoCRM module, executing commands specified by any of the programs from clauses. 2.2.1 — 2.2.3.See clause 2.2.1.

2.3. Integration with 1C-Bitrix module is carried out in accordance with the General Terms and Conditions of the 1C-Bitrix Marketplace project, which are posted at the following hyperlink: https://partners.1c-bitrix.ru/upload/bitrix_marketplace.pdf.

2.4. By purchasing the right to use the Integration with the 1C-Bitrix module, User concludes a license agreement in the form established in Appendix No. 1 to the General Terms and Conditions of the 1C-Bitrix Marketplace project (link is specified in clause 2.3).

2.5. The Licensor guarantees having the exclusive right to use Umnico and owning both the entire software package as a whole, and components of Umnico.


3.1. This EULA should be considered as a License Agreement (non-exclusive license).

3.2. Users accept this EULA by fulfilling following conditions: setting a mark of acceptance of EULA and privacy policy, paying for Integrations in accordance with selected tariff.

3.3. Access to Umnico functionality is provided “as it is” and as posted on the Internet. The Licensor does not provide any guarantees and / or assurances regarding access to Umnico.

3.4. The license for the right to use Umnico is granted from the moment User (Owner) had paid for integrations in amount stated at https://umnico.com.

3.5. Concluding this EULA, User (Owner) may acquire the right to use it through third-party’s online stores, accepting user agreements of such stores.

3.6. This EULA can be terminated by the User without refunding the money paid for the license by sending an inquiry on address or e-mail stated in clauses 8 of this EULA.

3.7. This EULA is terminated upon expiration of 10 (ten) business days from the moment the Licensor receives a notice of termination. On the 11 (eleventh) day from the moment the Licensor receives a notice of termination, the debiting of funds in payment for the License stops (In all cases, except for payment, in accordance with clause 4.4. of this EULA).

3.8. The User is solely responsible for the safety and confidentiality of registration data: login and password. All actions performed using the User’s login and password are considered to have been performed by the User. The User is solely responsible to third parties for all actions performed using the User’s login and password. The Right holder is not responsible for the unauthorized use of the User’s registration data by third parties.


4.1. This Agreement is reimbursable. The final price of the license is formed according to the number of Integrations and the payment period. Integration prices are presented at https://umnico.com/payment/.

4.2. The User is provided with 3 (three) days of free use of 1 (one) Integration with each provided third-party service, with 1 (one) Manager connection. Restrictions are defined in the personal profile of the Umnico. After this period, access to integrations is automatically limited until the User makes a payment.


All payments received from Users are accepted by:

Registered office address
9th Floor, 107 Cheapside, London, EC2V 6DN

4.4. Users are welcome to make direct payments on the Licensor’s account. To do this, please, send an inquiry at e-mail specified in section 8 of this EULA. In this case, text us tax identification number, registration number, Address of the location and the amount of payment according to selected tariff. Within 1 (one) day, the Licensor sends the User an invoice for payment by a reply letter.

4.5. If the bank or payment system charges a commission or other fee for operations of debiting from the account, then these costs are on the User and will be debited from his account in the bank or payment system specified during registration of his personal profile.

4.6. All payments between the Licensor and Users are carried in U.S. Dollars.

4.7. The user guarantees that at the time of acceptance of this agreement, he is aware that the return and / or exchange of the right to use the Program is not provided.

4.8. Funds to pay for the license are automatically debited from the Users’ account in each subsequent month after the payment of the previous payment for the number of Integrations that was paid by the User in the previous month. This provision applies similarly if the User chooses a different payment period. (In all cases, except for payment, in accordance with clause 4.4 of this Agreement).

4.9. To obtain an act in writing, the User must send an inquiry using the details specified in section 8 of this agreement. The act is issued for the entire period of the paid License (only for Users — legal entities and Sole entrepreneurs, in the case of payment for the License from the current account of a legal entity or Sole entrepreneur on the basis of Licensor’s claim to payment).

4.10. The moment of payment is defined as the moment of receipt of funds to the account of the Licensor.


5.1. Users are granted the right to use Umnico to conduct business, in particular, to analyze customer requests, actions of Managers.

5.2. The User (Licensee) is not allowed to use any logos posted on the Websites of the Licensor, as well as any other copyright information, including graphic images, as well as any text, interface or design of any page or any form contained on the pages Sites and Systems without obtaining a prior written agreement from the right holder.

5.3. Umnico is not intended for use for personal, household needs, not related to business activities, each user assures about the proper processing of personal data of citizens in accordance with the current legislation and the approved personal data processing policy, other local legal acts. Thus, the Licensee guarantees.

5.4. The license term is determined by the selected tariff. In particular, the Users are provided with discounts for a one-time payment for a quarter or a year in accordance with the information specified on the page https://umnico.com/payment/.

5.5. Users have the right to use the Program throughout the world without any territorial restrictions.

5.6. Umnico, integrations, applications, content, and design are provided on an “as is” basis. The licensor does not guarantee that all the functionality of the service will meet the expectations of the Users and can be applied for its specific purpose. The User confirms that he has familiarized himself in the necessary and sufficient volume with the information provided by the Licensor in advance, and confirms that he is interested in using Umnico.
The Licensor also disclaims any guarantees that Umnico may or may not be suitable for the specific purposes of the User. The licensor cannot guarantee and does not promise any specific results from the use of Umnico.

5.7. The Licensor does not initiate or control the placement of any information by the User in the process of using Umnico, does not affect its content and integrity, and at the time of posting this information does not know and cannot know whether it violates the legally protected rights and interests of third parties, international treaties and legislation of United Kingdom.

5.8. The User is directly responsible for the content of the data created and maintained by the Licensee. The Licensor does not exercise preliminary control over the content of information posted and (or) distributed by the Licensee, however, if the placement and distribution of such information contradicts the legislation of United Kingdom, the Licensor has the right to block or delete the corresponding Account and data without any prior warning.

5.9. Licensor doesn’t hold any liability to users or to any third parties for any indirect, accidental, unintentional damage, including real damage, lost profits or lost data, damage to honor, dignity, or business reputation arisen from using Umnico.

5.10. The Licensor is not responsible for any damage to the computer of the User or another person, mobile devices, any other equipment or software caused or associated with the use of Umnico.


6.1. Obligations of the Licensor.

6.1.1. Refrain from posting files that may harm the User’s Computer Devices.

6.1.2. Provide technical support to Users, providing them with timely advice.

6.2. Licensor’s Rights.

6.2.1. Conduct promotions, set discounts and special offers, determine the limits of free usage of Umnico.

6.2.2. Change the terms of this User Agreement without obligatory notification of Users.

6.2.3. Use a trademark registered for legal entities on whose behalf the User acts only for the purpose of indicating at https://umnico.com the subtitle “Clients who already trust us” until the User refuses this agreement, or before an authorized person declares about disagreement with such use in writing according to the details specified in section 8 of this agreement.

6.3. Limitation of Liability.

6.3.1. The Licensor, in case of acceptance of the User’s inquiry, will make all efforts to resolve questions received and ensure the highest possible satisfaction of the User from both received support and further using Umnico.

6.3.2. Licensor cannot guarantee satisfaction of inquiries of Users associated with any problems encountered on the side of any third-party program, or service, or through the fault of any third parties, including through the fault of the User, and also, if the request is obviously unworkable.

6.3.3. The Licensor informs the User about the impossibility of satisfaction of the received request in the cases specified above in clause 6.3.2, and also, on the actions taken to address the appeal.


7.1. Obligations of Users.

7.1.1. To Use the Program in a good faith, subject to the restrictions established by this Agreement, in compliance with the legal requirements for the protection of confidential information, including personal data.

7.1.2. Do not act to disrupt Umnico code or Umnico business processes.

7.1.3. Immediately notify the Licensor of any attempts to unauthorized access to the User’s personal account by third parties.

7.1.4. Do not transfer access (login and password) to the User’s personal account of the “Owner” category without prior notice to the Licensor.

7.2. User’s rights.

7.2.1. Use the functions of the Program within the limits established by this Agreement.

7.2.2. To set personal amount of Umnico features for Administrators and Managers (For “Owners” class).

7.2.3. Refuse to renew the license for the next period by sending an appeal to the Licensor in any way established by this Agreement. In this case, the payment for the license for the subsequent period will not be charged, provided that the Licensor receives a notice of refusal to renew the license before the date of payment for the next period. (In all cases, except for payment, in accordance with clause 4.4. Of this Agreement).

7.2.4. Contact the Licensor with questions regarding the use of the Service, its technical capabilities, troubleshooting, etc.


8.1. The distributor of Umnico in the European Economic Area is Umnico Limited.

8.2. Mailing address: 3 Queen’s Gate, SW7 5EH, London, United Kingdom.

8.3. Email address: hello@umnico.com

8.4. All disputes including, but not limited to breach of contract by parties of this EULA, its conclusion, termination, or contractors’ performances should be resolved through negotiations or according to the Law of England.

8.5. The Licensor will do all the best to help User and provide a response on Inquiry in less than 25 (twenty-five) calendar days from the date of its receipt.