Set up Avito integration for an unlimited number of accounts using the official API and communicate with customers in real time. Add Avito messaging functionality to your CRM or application.
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Avito API is a set of developer tools that allows you to create apps interacting directly with Avito. The API provided by Umnico makes it possible to use the functionality of this popular classified platform in any CRM, advertising, or analytical system.
Using Umnico’s Avito integration, you will be able to communicate with shoppers from several accounts within a single interface window, and not only through Avito but also through other messengers as well. You’ll be able to respond to customer inquiries faster and fulfill all obligations.
Umnico omnichannel messaging platform helps Avito stores respond to customers on time and monitor that both parties fulfill their obligations. The official integration supports the full functionality of Avito messenger without message delays, restrictions, and risks of account suspension.
Send and receive messages from buyers across multiple accounts and messengers within a single Umnico interface. Your employees no longer need to switch between tabs. All conversation history is synchronized with CRM so you can sell more by processing orders faster.
Set up the distribution of incoming customer messages for several Avito shop accounts among employees. For example, all inquiries from a specific Avito account will only go to the sales rep who is responsible for it and has access to this communication channel. Your employees won’t get confused again, and the managers won’t have to distribute inquiries manually.
Free automatic response to incoming Avito messages allows you to stay in touch with the clients even when all operators are busy or absent from their workplace. The client will see their inquiry being processed and will not contact another shop. You can also automatically inform them about order status updates as it moves through the stages of the sales pipeline.
Work with images in Avito by sending and receiving pictures in any format directly from Umnico or other popular CRM. Send additional images of products or your portfolio samples with clients within a familiar interface. The photo sharing feature in chat increases customer interest, which helps to raise sales.
Umnico allows users to preview an item from Avito, which is related to a customer’s inquiry. You’ll be able to immediately understand what product the customer is interested in and answer their questions. Built-in response templates help to keep response time to a minimum. This means less risk of the client leaving to competitors due to a long waiting time.
Avito integration with Umnico or popular CRM does not require developer skills and takes only a few minutes. Your team will be able to focus on solving customer issues, and not on exploring Avito API settings and testing integration commands.
Collect statistics and analyze interactions with Avito clients, track the number of sales, conversion rate, number of inquiries, and employees’ performance in Umnico. This will help to optimize the whole team’s work.
Umnico offers convenient CRM functionality for Avito, which allows you to build long-term relationships with clients. All correspondence with customers is stored in a single database where you can also set reminders for deals and track their statuses in the sales pipeline.
By connecting popular instant messengers to Umnico, you will be able to continue the dialogue with a client on WhatsApp, Instagram, Telegram, and other social media platforms. Thanks to ready-made integrations, you can also process customer messages from Avito through amoCRM and Bitrix24.
| Avito without Umnico | Avito with Umnico | |
|---|---|---|
| Transition of customer communication to messengers | - | + |
| Chat automation | - | + |
| Automatic distribution of inquiries | - | + |
| Multiple users for one account | - | + |
| Lead processing analytics | - | + |
To set up the integration, you’ll need to:
1) Sign up for Umnico free trial period;
2) Go to settings and select Avito integration;
3) Specify API keys (ClientID and Clientsecret) of the Avito account, then click “Connect to Avito”.
Done! The connected account will appear in the list of integrations. From now on, all messages sent by Avito customers will be displayed in Umnico.
In the future, you can also set up an integration with the company’s CRM system or use Umnico API to connect Avito and other communication channels to your own business apps.
It’s in our interests that you grow sales and improve customer satisfaction, so full support for setting up the functionality is included in the pricing plans.
“We really did start to sell faster and process more inquiries from Avito customers”
“We have been using Umnico for quite some time to process and record customer inquiries from Avito. The platform clearly improves sales”
How does Umnico help Avito shops?
Is it possible to set up an integration with a personal Avito account?
Is it possible to integrate Avito with CRM for free?
Can I test Umnico for free?
Are there any delays in sending messages through Umnico?
Is it possible to attach video to messages on Avito?
Can I reply to messages from my phone?
