Odnoklassniki integration with amoCRM

To enable Odnoklassniki integration in amoCRM follow these steps:

1. In your personal Umnico account, select “Settings — Integrations — Odnoklassniki”.

Umnico Odnoklassniki integration

2. A connection window will open, click “Connect”.

Odnoklassniki window in Umnico

3. Go to your page in Odnoklassniki in the “Groups” section, find “My groups” and open the group.

Groups section in Odnoklassniki

4. Click “More — Settings”.

Odnoklassniki Settings

5. In the left menu, select the “Messages — Working with API” section and click “Generate access key”.

Generate access key

6. Copy the access key.

Access key

7. Return to Umnico, insert the key and click the “Connect” button.

After back from Odnoklassniki

Odnoklassniki integration is enabled. From now on, all messages received by the Odnoklassniki group will be displayed in Umnico.

Odnoklassniki integration is enabled

After that, connect the amoCRM integration. To connect the Odnoklassniki integration with amoCRM, select “Settings — Integrations” in the left menu and click on amoCRM.

Umnico integrations page

Click “Connect” in the window.

AmoCRM connection window

In the tab that opens, select amoCRM (to display amoCRM you should be authorized in amoCRM) and click “Allow”.

AmoCRM link account

Next, you will be transferred to Umnico integration settings page.

AmoCRM account settings

A closer look at the integration settings in Umnico

Funnel synchronization allows users to select a funnel in amoCRM and the status where deals will be transferred. When a deal is sent to a specific funnel and to any next status after “Unsorted”, tags will be created in the deals indicating the integration channel through which the deal came, such as a message (message/comment).

If you need deals to be sent to the Unsorted, indicate “Send to Primary Funnel ‘Unsorted’”. But in this case, neither the tags nor the work phone number will be added to the deal.

Reach out first — amoCRM offers the option to initiate a dialogue in WhatsApp /Telegram Personal (even if you haven’t had any correspondence with this user before) from the deal, provided that the integration is enabled. amoCRM interface allows you to reach out first only with WhatsApp/Telegram Personal.

Deal setup — you need to choose what to do when the client reapplies for an archived/closed deal. Create a new deal or send a message to the last closed deal.

After configuring the settings, click the “Save” button.
After saving, you need to go to the amoCRM interface.

AmoCRM interface
Umnico connected section

At this point, setting up the integration with amoCRM is complete.

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