MAX is a new Russian cross-platform messenger developed and actively promoted by the VK team. It’s not just another chat app, but a multifunctional platform that combines traditional messaging, voice calls, and video calls with modern business tools.
For businesses, the advantages of MAX are clear. It provides the ability to stay closer to customers by engaging them in a familiar environment, and as the app continues to grow, users themselves become more accessible to companies. The functionality of the MAX messenger also makes it possible to centralize communication, marketing, support, and sales within a single platform, eliminating the need to spread workflows across different tools. Customer interactions can be automated with chatbots and mini-apps, which reduces employee workload and makes service faster and more convenient. The ability to accept payments directly in chat increases conversion rates, while integration with government services simplifies legally significant processes.
How to set up and manage customer support and sales in the MAX messenger?
The business features of the MAX messenger open up new opportunities for small and medium-sized companies. Umnico’s experts have analyzed how businesses in different countries use messengers for support and promotion and compiled the most effective practices into step-by-step guides. These approaches help entrepreneurs integrate MAX and other messengers into a single system, turning them into a powerful tool for business development and customer loyalty.
Would you like to do more than chat — want to sell via MAX?
Integrating the MAX messenger with a CRM system gives your company a fast and convenient way to increase sales and improve the quality of customer communication. In just a few minutes, you can connect MAX to your work environment, automate repetitive processes, and create more effective engagement with your audience. This solution does not require complex setup or developer involvement, yet it takes your business to a new level of efficiency and customer service.
Questions and answers about using MAX messenger for business
- Is MAX messenger safe to download and install?
- Each link leads to the official website, where you can safely install the latest version of MAX on Windows, MacOS, iOS, or Android.
- Can I use MAX on my phone and computer at the same time?
- Yes, a single account works on Android, iOS, Windows, and MacOS. After installing on different devices, simply log in to the same account, and your chats will be synchronized across all platforms.
- What features are available in MAX without registration?
- After installing the app, you can send messages and receive calls, but for advanced features, including business tools and CRM integration, registration is required.
- How can I transfer chats from another messenger to MAX?
- MAX supports importing chats via backups. On the first launch, select “Import Chats,” follow the instructions, and transfer conversations from other apps.
- Can I download MAX and use it offline without an internet connection?
- Some features, such as viewing old messages and local files, are available offline, but sending messages and making calls require an internet connection.
- Is MAX for business different from the regular messenger?
- Yes, the business version includes the ability to interact with clients through mini-apps and chatbots, use action buttons, and accept payments.
- What errors may occur when downloading MAX and how can I avoid them?
- The most common issues are interrupted downloads or incompatibility with outdated systems. To avoid them, use official sources and up-to-date device versions.
Make your messaging experience more convenient and productive. Connect your MAX messenger to Umnico
Make your messaging experience more convenient and productive. Connect your MAX messenger to Umnico