How to Create a Virtual Phone Number for WhatsApp
The complete guide to setting up a second number for texts and calls.
Finding a reliable WhatsApp virtual number is a top priority for companies that aim to beat competitors in the field of customer communication. The messaging app is among the most popular ones in the world, boasting a global audience of almost 3.3 billion users in 180 countries. WhatsApp is a solid platform for private communication and customer-brand interactions alike.
Since using a personal SIM card for business carries risks, there are significant benefits from using a virtual WhatsApp number for sales, marketing and support purposes, instead of a real one. From the article, youâll learn what a virtual number for WhatsApp is, its benefits, how to create one, and which platforms allow you to manage WhatsApp communications securely, at scale, and without relying on a physical SIM card.
Table of contents:
What WhatsApp virtual number is
WhatsApp virtual phone number is a number that may be used to sign up for and activate a WhatsApp account without a physical SIM card. It enables a person to use WhatsApp on numerous devices at once and share a phone number with multiple users.Virtual phone numbers for WhatsApp can operate on any device capable of accessing the internet, installing third-party apps, and receiving voice calls. For example, they can be used to make calls from laptops, smartphones and via VoIP telephony.
Nowadays, many people are using virtual phone numbers to register for social media and online messaging apps such as WhatsApp, Twitter, Facebook, Telegram, and more. It is also a perfect solution for any business that has an in-office, remote, or work-from-home setup.
Numerous apps and services let you select a local or international number from various nations and regions, without purchasing a physical SIM card. Also, they provide advanced capabilities such as call forwarding, routing, and voicemail (more on them below).
Benefits of using a virtual phone number for WhatsApp
Virtual phone numbers for WhatsApp have been a game-changing innovation in customer communication, as companies adapt to the changing digital landscape.
Cross-device synchronization
One virtual phone number for WhatsApp can be used on multiple devices in several locations, which facilitates seamless communication using an array of internet-enabled devices, including smartphones, tablets, laptops, and more. Such connectivity transcends geographical boundaries, bridging gaps from within the same building to continents apart.
In an era characterized by the surge in remote work, businesses search for ways to set up reliable and robust communication channels. The use of virtual phone numbers eliminates the risk of missing calls if, for example, an agent works out of office and receives a call from a customer.
Optimized customer engagement
WhatsApp is the most popular messaging app, so using it for customer communication creates a sense of familiarity among customers. WhatsApp also stands out for its high open rate and speed of engagement â 57.8% of WhatsApp messages receive response within minutes. A more personalized customer experience for both existing clientele and potential customers can be effectively achieved with the adoption of a free virtual phone number for WhatsApp.
Setting up a virtual WhatsApp number to send text messages, videos, and images for marketing and promotional purposes allows a company to keep in touch with its audience. It also aligns with todayâs customersâ preference for instant text messaging rather than using traditional customer support phone lines.
Improved internal communication
Virtual numbers for WhatsApp are also a powerful tool for internal communication. As companies embrace remote and hybrid working culture, virtual phone numbers and VoIP telephony provide the freedom to stay connected anytime and anywhere, without being tethered to a specific location or device.
Protection of privacy
Not everyone feels comfortable using a personal WhatsApp client for professional contacts. The great thing about virtual WhatsApp numbers is their capacity to link to a private telephone number without compromising your privacy. They are particularly advantageous for sole proprietors who run their businesses while safeguarding the privacy of their personal home numbers. A side benefit : you can choose a nice-looking virtual phone number combination that is easier to memorize for customers.
Useful integrations
Virtual phone number platforms provide their users with a wide array of free and paid WhatsApp integration with such popular platforms as Microsoft 365, Canvas, Salesforce, and Zendesk. Their features include such as virtual receptionists, calendar integrations, voicemail (with transcription services), online faxing, and team messaging capabilities. Some subscription plans even include advanced teleconferencing features.
Increased marketing returns on investment
WhatsApp virtual phone number is a cost-effective alternative to traditional phone lines. For smaller enterprises requiring just a handful of phone lines each month, the cost can be surprisingly modest, often staying well below a hundred dollars. However, as businesses expand, with their workforce numbering in the hundreds and thousands, communication expenses tend to skyrocket. When you factor in multiple office locations, possibly spanning several countries, telephone monthly costs can reach thousands of dollars monthly.
Irrespective of your business's size, adopting virtual phone numbers eliminates the need for expensive multi-line corded hardware. Depending on your service plan, you might even secure at least one virtual phone number for WhatsApp for free. Furthermore, receiving domestic calls is often cost-free, and international call rates remain budget-friendly.
How to get a virtual phone number for WhatsApp
The process of creating WhatsApp virtual number starts with deciding on a provider. There are many companies to choose from, each differing in available options and pricing policy.
- Register on a virtual phone provider platform of your choice.
- Select a country code and phone number type (local, mobile, toll-free, national, etc.).
- Select a subscription period or pay-as-you-go plan.
- Purchase the virtual number using a suitable online payment method, such as a credit card or PayPal.
- Use the new number to register a WhatsApp account and start receiving and sending messages and calls with it.
Top platforms for WhatsApp virtual number
Letâs take a closer look at some of the noteworthy platforms that can be used to get a virtual number for WhatsApp.
Hushed
Hushed is a versatile app that offers a range of virtual numbers. The platform allows users to register virtual numbers for WhatsApp and other platforms from over 40 countries without requiring a physical SIM card.
The appâs features include: managing multiple numbers within a single app, accessing your number using Wi-Fi or data connection, ensuring privacy and security in conversations, customizing and recording voicemail, affordable international call rates, call forwarding and routing, as well as integrations with Dropbox and Slack.
Pricing: Hushed offers three plans, with the most affordable one starting from $4.99 (depending on the region and subscription duration), and supports Android and iOS platforms. A 3-day trial is available to new users.
KrispCall
An AI-powered cloud telephony system designed for startups and remote teams, KrispCall offers a "Unified CallBox" that centralizes business communication, making it a powerful tool for teams managing WhatsApp customer support alongside standard calls. The platformâs capabilities include CRM integrations, call recording, and intelligent call routing.
Pricing: subscription plans start at $15 per user per month.
Numero
Numero app allows you to generate a phone number through a mobile application. This app provides instant data connections to various locations using eSIM data plans with paid data bundles. Itâs compatible with most instant messaging and social media platforms.
The platform has several key features, such as instant data connections, roaming services without traditional fees, multiple customer support channels, local and international calling options, and customizable bundles at competitive prices.
Pricing: Numeroâs virtual phone numbers start at âŹ4 per month.
Sonetel
Sonetel offers virtual phone numbers from 50+ countries and boasts high success rate with WhatsApp verification .Key features include free incoming calls, call forwarding, voicemail capabilities, a team inbox feature, and direct support for the WhatsApp Business API.
Pricing: plans start at $1.99 per month for certain numbers, with the most popular options ranging from $7 to $12 per month.
Blacktel
Blacktel is a service that lets you buy and use virtual phone numbers for WhatsApp without physical SIM cards or cell phones. You can choose from phone numbers in the US, UK and other countries.
There are Calls + SMS packages, as well as SMS only or WhatsApp SIM, which provides a number to register accounts for the platforms that require SMS verification. The Trash SIM option lets you use a disposable number for a limited time, such as when you travel or sign up for something. This saves you from getting a new phone line or changing SIM cards and also keeps your privacy by hiding your real number.
Pricing: depends on the chosen country, starting from âŹ15 for a number.
Phone.com
Aptly named Phone.com, the platform is a convenient solution for quickly obtaining WhatsApp virtual phone numbers from over 25 countries. It provides essential communication tools such as a dedicated business phone number, auto-attendant, SMS/text messaging, hold music, and advanced calling features like call screening, transfers, and CRM integration.
Phone.com provides the ability to make web, audio, and video conference calls from anywhere, ensuring connectivity. Moreover, it boasts secure operations with HIPAA compliance, including encrypted voice data and secure messaging options, making it a reliable choice for privacy-sensitive industries. Additionally, Phone.com allows for call queuing and routing to specific phone numbers, enhancing call management.
Pricing: the Basic plan starts from $15 per month if billed annually.
Google Voice
Google Voice provides users with a US phone number for calls, texts and voicemail that works across devices. It offers features such as calling to the US and Canada, voicemail transcription, call screening, custom greetings and call forwarding.
Pricing: companies can use Voice as part of Google Workspace, which is available via subscription starting from $10 per month per user.
| Provider | Regions | Pricing (monthly) | Key Features | Best for |
|---|---|---|---|---|
| Hushed | Numbers available from 40+ countries | From $4.99 | ⢠Multi-number management ⢠Wi-Fi and data connectivity ⢠Custom voicemail & privacy controls ⢠Call forwarding, routing, and integrations | Individuals looking for versatility and international coverage. |
| KrispCall | 100+ countries | From $15 | ⢠Unified inbox ⢠CRM integrations ⢠Call recording ⢠Intelligent call routing | Startups & remote teams |
| Numero | Global coverage via instant eSIM connections | From âŹ4 | ⢠Roaming without traditional fees ⢠Customizable data bundles ⢠Local and international calling | Individuals and businesses needing instant connectivity and flexible data plans. |
| Sonetel | Numbers available from 50+ countries | From $1.99 | ⢠Free incoming calls ⢠Call forwarding ⢠Voicemail ⢠Team inbox | Global entrepreneurs and international businesses. |
| Blacktel | US, UK, and select other countries | From âŹ15 | ⢠Calls + SMS, SMS-only, and WhatsApp SIM types ⢠Disposable âTrash SIMâ for temporary use ⢠Privacy-focused number masking | Users requiring disposable numbers or privacy on a short-term basis. |
| Phone.com | Over 25 countries | From $15 | ⢠Auto-attendant, call screening, and CRM integration ⢠HIPAA-compliant secure communications ⢠Web, audio, and video conferencing | Businesses requiring comprehensive and secure communications. |
| Google Voice | US | From $10 | ⢠Free phone number for calls, texts, and voicemail ⢠Voicemail transcription, call screening, and custom greetings ⢠Integration with Google ecosystem | Individuals & small businesses. |
How to integrate virtual number with WhatsApp Business API
The WhatsApp Business API (WABA) enables businesses to communicate with customers at scale. Unlike the standard WhatsApp Business App, it can only be accessed through a Meta-approved Business Solution Provider (BSP). Companies using WABA can connect virtual numbers to the platform as well.
Meta also offers eligible businesses up to two free virtual phone numbers (known as "555 numbers"). These US-based numbers verify instantly in the system, so that a user can test the API before committing to a permanent setup.
To integrate virtual number with WhatsApp Business API, make sure you have:
- a personal Facebook account with full access to your Meta Business Portfolio;
- completed business information in Meta Business Suite;
- a virtual number capable of receiving verification calls or SMS;
- chosen BSP partner.
Depending on the BSPâs solution, the setup usually takes no more than 15 minutes. Log in with your Facebook account, choose your WhatsApp Business Account, set up a business profile, type in your virtual phone number and complete SMS or voice call verification. Once verified, the number is connected to WABA and can be used for customer communication.
Keep in mind that free 555 numbers canât be transferred to another WABA and business verification is required if you plan to send broadcasts to more than 250 customers daily or want the verified blue checkmark for your WhatsApp account.
Common issues and how to solve them
Using virtual numbers with WhatsApp can sometimes be tricky, as WhatsApp actively blocks free US/Canada numbers. The best solution here is to use a reputable provider. If the virtual number still doesn't work, it might be one of the issues explained below.
Verification code doesnât arrive
Why it happens: poor internet connectivity, wrong country code or exceeding the limit of verification requests.
Solution: restart WhatsApp client and ensure there is a stable connection. If youâre sure the number works (you receive SMS sent from other numbers), try to get verification via voice call â often, this option works better than text messages.
Virtual number blocked by WhatsApp
Why it happens: WhatsApp actively blocks free and low-quality VoIP services. US numbers are subject to particularly strict restrictions.
Solution: switch to a paid provider that provides mobile or local numbers instead of toll-free lines or business numbers.
Number is marked as already in use or suspicious
Why it happens: the numberâs previous owner might have violated usage rules (sent spam or used it for illegal activity).
Solution: request that the numberâs provider exchange this number for another one.
Number cannot be used for API
Why it happens: the number is currently registered with the standard WhatsApp or WhatsApp Business mobile app.
Solution: delete the number from the mobile app account entirely (go to âSettingsâ > âAccountâ > âDelete My Accountâ) before registering it for the API.
âBusiness not eligible for verificationâ error
Why it happens: there's no corporate website with contact information, or the number was recently re-registered from another carrier.
Solution: enable two-factor authentication (2FA) and add a second admin to the account. In the "Business Info" section, ensure the legal name exactly matches the one on a companyâs website and in its documents, and upload a logo and up-to-date contact information. If the "Start Verification" button remains inactive, go to âSettingsâ > âAccountâ > âAppsâ, click âAddâ and âCreate a New App IDâ.
Frequent questions about WhatsApp virtual numbers
In the section, we provide guidance for often asked questions regarding virtual numbers for WhatsApp.
How to get a free USA number for WhatsApp?
Getting a truly free US number for WhatsApp is challenging because reliable options are scarce. The platform frequently detects and blocks these virtual numbers, so verification might fail, or the account could be banned later. While Google Voice provides a more stable US number, it requires you to already have access to a different, non-virtual US phone number for the initial setup process, making it inaccessible for those seeking a completely free solution from scratch.
Can one use a virtual SIM for WhatsApp?
As long as a virtual number can receive SMS or voice calls for verification, it can be used to set up a WhatsApp account. This is particularly useful for travelers, remote workers, or businesses that manage multiple WhatsApp accounts using virtual numbers. However, not all virtual numbers are supported. WhatsApp may block some temporary numbers, especially from free services. To ensure long-term access, it is best to use a reliable and reputable virtual number provider.
Can one get a burner number for WhatsApp?
It is possible to get a burner number for WhatsApp to maintain anonymity or keep your primary number private. However, keep in mind that WhatsApp can detect and block burner numbers used excessively or for spamming purposes, and some burner apps and virtual phone number services may not work with WhatsApp due to the app's security measures.
Can you use WhatsApp Business without a phone number?
The short answer is "no", as a valid phone number is required to create and verify your account. WhatsApp uses the phone number as a unique identifier and sends a verification code via SMS or voice call to confirm ownership. The number doesn't have to be on the same device you install the app on, and if you have a dual SIM phone, you can run both WhatsApp and WhatsApp Business on different numbers. For businesses that don't want to use a personal number, getting a dedicated business line or compatible virtual number is the best option.
Conclusion
Using a virtual phone number for WhatsApp is a great way to keep your personal phone number private while still being able to communicate with others on the messenger. This is also a great option for businesses since it allows multiple support agents using different devices to process customer inquiries sent to a single number. When choosing a virtual number provider, itâs important to consider what types of phone numbers are available, what features it has, and available pricing plans.
If youâre looking for a virtual phone number, youâll likely also need a WhatsApp integration to streamline your messaging across multiple messaging apps. Consider Umnico omnichannel messaging platform, which allows users to send text messages on WhatsApp, Facebook Messenger, Telegram and more than 25 other messaging apps and social media from a single desktop or mobile interface. A free trial period is available to all new users.
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