Make your client communication safer
Take control of correspondence in messengers and social media, and store customer details and chats in a reliable system, without risking data leakage or loss.
- Quick access to all correspondence between agents and customers
- An employee cannot download the database, and customer contact details can be hidden from them
- No need to provide managers with direct access to the company’s accounts on social media and messengers
- The customer base cannot be stolen or contacted by bypassing the customer conversation platform
Correspondence with clients is stored in Umnico, and not on employees’ personal devices, and is available to managers in accordance with customizable access rights. Employees will only see and work with the information they need. You can restrict access to certain contacts, conversations, and integrations.