Set up email integration with CRM by Umnico to organize and manage customer email inquiries as easily as instant messages. All correspondence history is securely stored in the system.
Free email integration allows you to receive, send, and process emails in a single interface of Umnico omnichannel messaging platform with Email management and CRM functionality.
With email integration, you can connect a shared mailbox and distribute emails among employees, as well as process inquiries from multiple email accounts in a single window. Communication with customers will become faster and easier, no email will be left unattended.
Unified communication platform Umnico helps your business to sell more and provide top-notch support without employing additional resources. Umnico’s easy-to-use shared mailbox and email integration with CRM allows you to process mail in a modern chat format.
Receive and send emails from multiple accounts, attach documents and multimedia to emails right in the Umnico team mailbox service. Respond to customer requests via instant messengers or social media to increase the speed and quality of communication. All email correspondence history, along with chats in instant messengers and social media, is stored in Umnico’s CRM. No message will ever be lost again.
Contact your client first and send bulk emails from CRM to a client base directly from Umnico. There are no limits on the number of emails and attachments. Take advantage of the traditional way of communication and engaging customers with email markeitng.
Merge multiple email accounts and email services in a single window of the Umnico communication platform. There is no need to check different mailboxes, spend time categorizing emails and synchronizing them with email clients.
Templates, hotkeys, as well as faster sending and receiving of emails help you to resolve customer issues and nurture leads better than your competitors.
Don't miss important emails thanks to notifications, reminders and statuses. Distribute customer requests by choosing a sales rep. responsible for processing particular categories of emails and messages. Several employees will no longer respond to the same email.
To start working with Umnico’s free email management tool:
1. Sign up for Umnico omnichannel platform.
2. In the Settings, go to the ‘Integration’ section and select Email.
3. Input your email account and its service details.
You are good to go!
Now all emails will be gathered in the Umnico shared mailbox, along with messages from instant messengers and social media.
Umnico’s shared mailbox for email integration is absolutely free. There are no limits on the number of sent and received emails.
Business messengers and social media support can be added to the system by purchasing a premium subscription.
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