Set up Avito integration with Umnico for an unlimited number of accounts using the official API and communicate with customers in real time. Add Avito messaging functionality to your CRM or application.
Integrating Avito with CRM systems is crucial for optimizing sales and customer interaction management. The main goal is to maximize conversion from inquiries into actual sales. Key features like automation of responses and trigger notifications simplify communication, allowing for instant customer engagement. This not only improves service quality but also provides customers with the convenience of receiving timely information.
For businesses, Avito CRM integration becomes a vital tool for saving time and resources while maintaining competitive online sales strategies.
Umnico omnichannel messaging platform helps online stores respond to customers on time and monitor that both parties fulfill their obligations. The official integration supports the full functionality of Avito messenger without message delays, restrictions, and risks of account suspension.
Send and receive messages from buyers across multiple Avito accounts and messengers within a single Umnico interface. Your employees no longer need to switch between tabs. All conversation history is synchronized with CRM so you can sell more by processing orders faster.
Set up the distribution of incoming customer messages for several Avito shop accounts among employees. For example, all inquiries from a specific Avito account will only go to the sales rep who is responsible for it and has access to this communication channel. Your employees won’t get confused again, and the managers won’t have to distribute inquiries manually.
Free automatic response to incoming Avito messages allows you to stay in touch with the clients even when all operators are busy or absent from their workplace. The client will see their inquiry being processed and will not contact another shop. You can also automatically inform them about order status updates as it moves through the stages of the sales pipeline.
Work with images in Avito by sending and receiving pictures in any format directly from Umnico or other popular CRM. Send additional images of products or your portfolio samples with clients within a familiar interface. The photo sharing feature in chat increases customer interest, which helps to raise sales.
Umnico allows users to preview an item from Avito, which is related to a customer’s inquiry. You’ll be able to immediately understand what product the customer is interested in and answer their questions. Built-in response templates help to keep response time to a minimum. This means less risk of the client leaving to competitors due to a long waiting time.
Collect statistics and analyze interactions with Avito clients, track the number of sales, conversion rate, number of inquiries, and employees’ performance in Umnico. You can also leave internal notes and tags for each client so that all employees are aware of the specifics of a particular buyer. This will help to optimize the whole team’s work.
Umnico offers convenient CRM functionality for Avito, which allows you to build long-term relationships with clients. All correspondence with customers is stored in a single database where you can also set reminders for deals and track their statuses in the sales pipeline.
By connecting popular instant messengers to Umnico, you will be able to continue the dialogue with a client on WhatsApp, Instagram, Telegram, and other social media platforms. Thanks to ready-made integrations, you can also process customer messages from Avito through amoCRM and Bitrix24.
| Avito without Umnico | Avito with Umnico | |
|---|---|---|
| Transition of customer communication to messengers | - | + |
| Chat automation | - | + |
| Automatic distribution of inquiries | - | + |
| Multiple users for one account | - | + |
| Lead processing analytics | - | + |
| Message templates | - | + |
| Tags and notes about clients | - | + |
| Client data management | - | + |
Your Avito account is now integrated in the integration section. All messages related to your products will be displayed in Umnico. You can later integrate other CRMs or use Umnico API to connect Avito to your business applications.
Sign up for Umnico with a free trial
Go to the integration settings and select Avito
Enter your account’s API keys (ClientID and ClientSecret) and click "Connect Avito."
Your Avito account is now integrated in the integration section. All messages related to your products will be displayed in Umnico. You can later integrate other CRMs or use Umnico API to connect Avito to your business applications.
It’s in our interests that you grow sales and improve customer satisfaction, so full support for setting up the functionality is included in the pricing plans.
"We really did start to sell faster and process more inquiries from Avito customers"
"We've taken full control over all customer inquiries, and they are no longer lost when switching between messengers. It's become clear who exactly answered whom"
"We have been using Umnico for quite some time to process and record customer inquiries from Avito. The platform clearly improves sales"
