Connection of Facebook Leads

Facebook Leads is a well-established tool for generating leads from customers on Facebook. This channel allows you to collect as many leads as possible, including customers’ contact details who are interested in your product or service.
Integration with Facebook Leads allows you to track all leads and receive data from customers in the Umnico app. In the future, you will be able to reach each new client by sending a message directly to Umnico.
Integration with Facebook Leads is suitable for marketing, sales and customer support professionals from most companies.
Umnico uses a formal information exchange method to aggregate all Facebook Leads submissions, so customer data from Facebook Leads forms will arrive without delay.

To activate this integration, you must first log in to Facebook and have the rights of the Page Owner or Administrator.

Setting up integration with Facebook Leads in Umnico:

1. In your Umnico personal account, go to “Settings — Integrations — Facebook Leads”.

Umnico interface

2. In the connection window that opens, click “Connect”. A tab with Facebook will open.

Facebook connection window

3. Next, in the query window, click “Change settings”.

Facebook change settings

4. If you have an Instagram business account linked to this account, the application will request access to it as well. Select and click “Next”.

Facebook link account

5. In this window, you need to select the Facebook pages that the application will work with. After selection, click “Next”.

Facebook link pages

6. In the next window, choose what permissions to give the Umnico application. It is very important not to change anything, since this directly affects the integration functioning. Click “Done”.

Facebook setting access

7. Facebook integration stage setup is complete. Click “Ok”.

Facebook connect completed

8. After clicking “OK” you will return to Umnico to select the desired group. Select and click “Connect”.

Facebook connect group in Umnico

9. Next, select the desired form and click “Save”.

Facebook Leads form

10. After saving in “Connected”, integration with the selected Facebook form will appear. From now on all lead forms will be sent to Umnico.

Facebook Leads connected

Should you have any issues connecting this integration, please contact Umnico support in the “Help — Support Chat” section. We will be glad to assist.

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