Facebook Leads is a well-established tool for generating leads from customers on Facebook. This channel allows you to collect as many leads as possible, including customers’ contact details who are interested in your product or service.
Integration with Facebook Leads allows you to track all leads and receive data from customers in the Umnico app. In the future, you will be able to reach each new client by sending a message directly to Umnico.
Integration with Facebook Leads is suitable for marketing, sales and customer support professionals from most companies.
Umnico uses a formal information exchange method to aggregate all Facebook Leads submissions, so customer data from Facebook Leads forms will arrive without delay.
To activate this integration, you must first log in to Facebook and have the rights of the Page Owner or Administrator.
1. In your Umnico personal account, go to “Settings — Integrations — Facebook Leads”.
2. In the connection window that opens, click “Connect”. A tab with Facebook will open.
3. Next, in the query window, click “Change settings”.
4. If you have an Instagram business account linked to this account, the application will request access to it as well. Select and click “Next”.
5. In this window, you need to select the Facebook pages that the application will work with. After selection, click “Next”.
6. In the next window, choose what permissions to give the Umnico application. It is very important not to change anything, since this directly affects the integration functioning. Click “Done”.
7. Facebook integration stage setup is complete. Click “Ok”.
8. After clicking “OK” you will return to Umnico to select the desired group. Select and click “Connect”.
9. Next, select the desired form and click “Save”.
10. After saving in “Connected”, integration with the selected Facebook form will appear. From now on all lead forms will be sent to Umnico.
Should you have any issues connecting this integration, please contact Umnico support in the “Help — Support Chat” section. We will be glad to assist.