Email has been and remains one of the most efficient communication channels with customers. It is popular for selling products and answering customer inquiries. The key advantage of this communication channel in Umnico is the possibility to write to the first users with whom you want to start a dialogue.
Email integration allows you to handle all customer emails via Email in Umnico. Not a single letter from clients will be lost or left unanswered thanks to the advanced functionality of the Umnico messenger and social network aggregator, as well as the reminder function. All correspondence data can be systematized and analyzed.
The integration with Email is completely free and therefore suitable for all Umnico users who use our system both for business and for their own needs.
Umnico uses official protocols to aggregate all emails from Email, so all messages with all kinds of attachments can be exchanged with customers.
To connect Gmail, you need to enable IMAP access and configure SMTP settings. You can receive Gmail emails on multiple devices at once with IMAP access. Messages will be synchronized in real time. You can also use the POP protocol to work with mail.
Note! In order not to lose access to your own account, ensure you do not exceed the traffic limits for the IMAP protocol: no more than 2500 MB per day for download and no more than 500 MB per day for upload. If you need to set up IMAP access for the same account on multiple computers, take breaks after setting up on each device.
How to enable IMAP access?1. Open Gmail on your computer.
2. In the upper right corner, click on the “Settings” icon All settings.
3. Open the Forwarding and POP/IMAP tab.
4. In the “IMAP Access” section, select “Enable IMAP”.
5. Click “Save Changes”.
How to configure IMAP and SMTP settings?
Enter the data from this table in the appropriate fields:
For more information, see the Gmail Help Center.
For Gmail to work properly, go to the “Untrusted applications that have access to your account” section and change it from “blocked” to “allowed”. Before enabling the insecure app feature, sign in with your Google account.
1. To add a password, first enable 2-Step Verification.
2. After you turn on 2-Step Verification, when you try to sign in to your account in some applications, you may receive an “Incorrect password” message. You can solve the problem by creating an application password.
For more information, see the Gmail Help Center.
To connect mail.ru you need to create a password for an external application
1. Go to Mail ID settings → “Security” → “Passwords for external applications”.
2. Click the “Add” button.
3. Enter the application name so you don’t forget the program password.
4. Copy the code.
5. Enter the code instead of password when you first enter the application.
How to configure IMAP and SMTP settings?
Enter the data from this table in the appropriate fields:
For more information, see Mail.ru Help Center.
1. Open the “Mail programs” section in the Yandex.Mail settings.
2. Select the options C the imap.yandex.ru server using the IMAP protocol and Application passwords and OAuth tokens.
3. Save your changes.
1. Open the Account Management page.
2. In the “Passwords and Authorization” section, select “Enable application passwords”. Confirm the action and click “Create a new password”.
3. If you have enabled two-factor authentication, just click on “Create App Password”.
4. Select the application type “Mail”.
5. Think of a password name; for example, enter the name of the application for which you are creating a password. With this name, the password will be displayed in the list.
6. Click the “Create” button. The application password will be displayed in a pop-up window.
How to configure IMAP and SMTP settings?
Enter the data from this table in the appropriate fields:
More information can be found in the Help Center Yandex.