Explore the available options for using the popular messenger in a browser window.
With over 1 billion monthly users, Telegram is one of the most popular messaging apps globally. However, there is no need to be tethered to the small screens of mobile devices when using it. Telegram Web is a simple, installation-free solution that brings the full power of the messaging app to any PC or Mac browser.
In this article, we’ll explore the benefits of Telegram Web, how to get started with it, and how it compares to desktop apps in terms of functionality and use case scenarios.
Telegram Web is the official version of the messaging app, which works in popular web browsers such as Google Chrome, Mozilla Firefox, and Safari, and doesn’t require installation.
The solution provides instant access to all essential functionalities of the instant messenger without any setup process. This makes the web version suitable for use on other people's devices or at a workplace. There are two official versions of Telegram Web: Telegram WebK and Telegram WebZ. Being based on different technologies and having slightly different interfaces, both are official Telegram products and support essential messaging functionality.
For many users, it is a common point of confusion that a Telegram Web login page offers WebK and WebZ versions of the app (if you don’t see such a choice, check your browser’s address bar – webk.telegram.org signifies that you access the K version, while webz.telegram.org signifies the Z version).
Telegram WebK | Telegram WebZ |
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Both versions are 100% official and secure ways to use the Telegram app online. Developed by different teams, they have slight differences in their design approach and technological solutions underneath.
While the Telegram web version might appear a bit simplified compared to native mobile and desktop apps, it has several advantages that make it highly popular among users.
The main benefit of Telegram Web is that it does not require any installation. It allows safe usage on a work computer, a friend’s laptop, or even at an internet cafe without requiring program installations.When finished, a user can simply log out of their account or close the browser window.
Telegram’s cloud-based architecture instantly synchronizes all messages, media files, and documents across all devices. A phone message instantly appears on Telegram Web, and vice versa.This allows to start a conversation on one device and continue it on another without any interruption in the communication process.
The user interface of Telegram Web is intuitive and closely resembles the design of both the mobile and desktop versions of the messenger. No need to spend time getting used to it - all the controls are located in their usual places, allowing new users to start working efficiently right after logging in.
Telegram Web offers all the key features that you expect from a mobile app. Users can send text messages, photos, videos, and files up to 2GB in size in private chats, groups, and channels (4GB for Telegram Premium users); use stickers, GIFs, and emojis; manage notification settings for each chat.
While both Telegram Web and desktop apps are created to make the instant messenger accessible on Mac and PC, they offer different sets of features and are suitable for different use cases.
Telegram Web | Telegram Desktop App | |
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Requires installation | No | Yes |
Voice & video calls | Yes (basic) | Yes |
Secret chats | Not available | Available |
Multiple account support | No | Yes |
Customization | Basic | Extensive |
Automatic media downloads | No | Can be configured |
Best for | Quick access, using on public devices | Enjoying full Telegram functionality |
If you want fast and easy access to your chats from any computer without installing anything, Telegram Web is the way to go. If you're an active user who wants all the features, including secret chats, calls, and the ability to work with multiple accounts, a full-featured Telegram app for your computer would be the best option.
To log in and start using Telegram Web, follow these simple steps.
If you can't use your camera, the alternative method is to log in with your phone number.
Telegram Web, just as the messaging app in general, uses advanced encryption, which makes it a safe choice for communication. Telegram’s encryption protects all chats from interception by third parties, like internet service providers.
However, it is important to remember that Telegram Web does not support the ‘Secret Chats’ feature, which uses end-to-end (E2E) encryption.Only the sender’s and recipient’s devices can decrypt messages in Secret Chats. This feature is recommended for discussing any sensitive information, which means such matters are better handled using the mobile or desktop apps.
Unfortunately, Telegram Web does not support multiple accounts within a single browser, as attempting to log into a second account will simply redirect you to your active session. However, you can overcome this limitation by using different browsers (such as Chrome for one account and Firefox for another) or by utilizing a private/incognito window for an additional account. For those who frequently need to manage multiple accounts, the most convenient solution is the native Telegram app for desktop, which supports adding up to three accounts and switching between them seamlessly from the side menu.
The Umnico omnichannel messaging platform allows businesses to manage multiple Telegram Personal and Telegram Bot accounts in a single interface. Its Telegram integration facilitates group chat management and message automation via Telegram Bots while providing advanced features such as message templates, hotkeys, analytics, and seamless message forwarding to other integrations. The use of Telegram’s official API and compliance with security standards ensures team productivity and prevents missed leads or conversations.
No, and this is one of Telegram Web's biggest advantages over other messaging apps. A phone is required only for the initial authentication, which usually means scanning a QR code to link your account. After you log in, your Telegram Web session works independently, as it connects directly to Telegram's cloud servers. This allows you to send and receive messages even if your primary phone is off, has a dead battery, or isn't online. The session remains active until you manually log out, and you can also manage and end any active web sessions from the "Devices" menu in your mobile app for extra security.
Telegram Web is a convenient and lightweight tool for accessing personal chats on a desktop computer. The solution’s simplicity and speed make it a great option for individual users, but there are limitations when it comes to managing multiple accounts in professional or team settings.
For a flexible work environment, support, sales, or marketing teams using Telegram should consider specialized platforms. For example, Umnico’s Telegram CRM lets teams manage multiple accounts from one interface, automating communication via chatbots and templates and routing customer inquiries to the correct agent.Every new user can try this robust and scalable solution for customer communication for free.
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