Telegram Bots: How to Simplify Tasks, Amplify Communication, and Grow Your Business

Exploring the wide variety of Telegram bots and their practical application.

Telegram bots lie at the heart of the popular messaging app ecosystem. Welcome to the ever-evolving realm of messaging apps that currently play a key role in our daily communication. These automated programs can do everything from transcribing voice notes to managing your business, acting as your personal assistant right within a chat.

With so many bots for Telegram appearing daily, finding the right tool for the job can be a challenge. In this article, we will explore the prime examples of Telegram bots, how to use them in your daily life or for business tasks, and even how to get started creating your own bot.

Table of contents

What is Telegram bot?

What Telegram bots do?

Are Telegram bots safe?

How to use Telegram bots to grow your business?

Top 20 Telegram bots for everyone

How to get Telegram bot API?

Where to find Telegram bots?

Summing things up

Share this blogpost

What is Telegram bot?

Telegram bot is a program designed to interact with users on the widely used messaging platform. From helping with various tasks to simulating human conversations, these bots help people be productive, have fun, and connect with their favorite brands via the messenger they use every day.

Users can recognize them by the "bot" suffix in its username. While normal bots are public, they can also be limited to certain users through private Telegram channels. Users interact with Telegram bots through text commands, typically starting with "/", however, its interface can be made more visual with a set of buttons for the most popular commands.

What Telegram bots do?

Initially, Telegram bots were used for simple tasks like sending news updates or reminders. Today, thanks to advancements in AI and API capabilities, they can:

• Simulate human-like conversations to provide customer support.
• Process payments and manage e-commerce orders.
• Generate AI art and content.
• Integrate with other apps like Google Calendar, Trello, or Zoom.
• Manage Telegram groups, filtering spam and engaging members.

Are Telegram bots safe?

While Telegram bots are generally safe, using them requires necessary precautions to ensure a positive experience. While Telegram provides a bot API for developers, it's important to remember that not all bots offer the same level of security. One of the crucial aspects here is data privacy.

• Check how a bot collects, handles, and stores personal data. Read the privacy policy for details on the bot's data practices. When adding a bot to a group, check what permissions it requests.
• Avoid sending passwords, financial details, or personal identification to a bot unless it's a verified, highly trusted service (like your bank's official bot).Always be on guard regarding fraudulent bots that aim to deceive users by promising free rewards or exclusive offers in return for payment or personal details. Consider the bot’s feedback and reviews from other users before sharing any valuable information with it.

How to use Telegram bots to grow your business?

Telegram bots provide numerous benefits for companies that utilize them smartly.

• Personalized customer experience. Leveraging Telegram bots enables businesses to deliver customized messages to customers, based on their interactions with the bot. This personalized approach fosters customer loyalty, enhances overall satisfaction, and strengthens customer relationships, leading to increased retention.
• Operational efficiency. By automating tasks and providing self-service options, Telegram bots streamline operations and reduce the workload for human agents. This translates into optimized resource allocation, cost savings, and improved productivity for businesses.
• Cost-effectiveness. Telegram bots don’t require extensive coding. Meanwhile, with their 24/7 availability, businesses can provide customer support without incurring additional staffing expenses for extended operating hours. Telegram bots can serve as an affordable alternative to traditional customer support channels, efficiently handling a high volume of inquiries simultaneously, without additional costs per interaction.

So what are possible practical applications of chatbots for companies? Here are some useful ideas.

Customer support

Using chatbots, businesses can automate customer inquiries and provide support and consultations regarding their products and services, effectively reducing the workload on customer support teams and enhancing customer experience. By optimizing resource allocation and handling frequently asked questions without the involvement of human agents, Telegram bots have the potential to improve key business metrics and drive overall growth.

Updates and promotions

Telegram bots can be utilized to keep customers informed about new products, services, and company updates. Since Telegram is one of the most popular messaging apps, it can serve as an effective channel to share promotional messages that include not only text but media as well, consequently boosting sales and revenue by engaging customers with enticing offers.

Bookings and reservations

Telegram bots integrated into websites or dedicated platforms facilitate a smooth booking experience. Bots can interact with customers and provide real-time updates on the availability of movie tickets or tables at a restaurant. After all, a bot that guides you through the booking process in a familiar messenger seems an appealing alternative to downloading additional apps dedicated to reserving particular tickets or seats.

Search and recommend products

Ecommerce platforms can leverage Telegram bots to assist customers in finding products, checking inventory availability, and receiving personalized recommendations. Bots understand user queries, offer relevant search results, and deliver tailored product recommendations based on customer preferences.

Returns and exchanges

Another use case for Telegram bots that is super-relevant to online stores is the optimization of receiving and processing customer requests for returns and exchanges initiated by customers. Bots can guide customers through the necessary steps to return an item and receive a refund, automating the whole process, so that human support agents can focus on handling exceptional cases and ensure customer satisfaction.

Feedback collection

Using Telegram bots, companies can simplify the process of gathering customer feedback by encouraging them to participate in interactive surveys. Thanks to natural language processing, bots can engage customers in natural conversations, ask targeted questions, and gather valuable insights to drive data-driven improvements and enhance customer satisfaction. Businesses can gain insights into areas for improvement, enabling them to refine their products and services accordingly. This ensures customer satisfaction and demonstrates a commitment to meeting customer needs.

These use cases demonstrate the versatility and value of Telegram bots in various aspects of customer service and business operations. By leveraging these capabilities, companies can automate routine tasks, enhance customer experience, increase operational efficiency, and ultimately drive business growth.

Top 20 Telegram bots for everyone

Created by both companies and an enthusiastic community, bots for Telegram come in many shapes and forms but always with a sole task of expanding the Telegram messenger’s capabilities and offering some unique functionality. Let’s explore some of the most prominent examples of publicly available Telegram bots. Also, here are our top picks from the most popular categories.

Productivity & automation bots

These bots help you streamline your workflow, manage tasks, and connect services right within Telegram.

@ZoomBot
Zoom Bot allows users to conveniently start video conferences and Zoom meetings from any Telegram conversation. The bot is a valuable tool for those who are already familiar with Telegram and want to streamline their video conferencing activities.

How to use: In any chat, type @zoombot and follow the on-screen prompts to create or join a meeting.

@SkeddyBot
Skeddy is a conversational reminder tool that simplifies the process of setting and receiving notifications directly in the Telegram chat. Users can add notes to reminders and specify the date and time. The bot also supports complex schedule reminders (for example, it can remind you about English class every Tuesday and Thursday at 6 PM). It's a great way to stay organized without needing a separate calendar app.

How to use: Send a message to @skeddybot with your reminder request. The bot will confirm the time and date and notify you when it's due.

@ifttt
IFTTT (If This Then That) bot connects your Telegram channels or groups to hundreds of other online services. The possibilities are nearly endless. You can set up automations ("applets") to post new tweets from a specific account to your channel, get a Telegram notification when it's about to rain, or save links sent to a chat directly to a Google Sheet.

How to use: Start a chat with @ifttt bot, connect your IFTTT account, and then add applets to link your Telegram account with other services like Twitter, Google Calendar, or smart home devices.

Tools & utilities bots

Powerful bots for specific tasks.

@Transcriber_bot
This bot is capable of transcribing both audio recordings and pictures into text and supports over 20 popular languages. It’s a compelling free alternative to a key feature of Telegram Premium—transcribing those notoriously long voice messages.

How to use: Forward any voice message or send an audio/image file to the bot, and it will reply with the transcribed text in seconds.

@DropmailBot
DropMail.me is a Telegram bot service that offers disposable email addresses to safeguard privacy and prevent spam. It generates temporary email addresses that are automatically deleted after ten minutes.

How to use: Message the bot and it will instantly generate a new email address for you. Any emails sent to that address will appear as messages in your chat with the bot.

@URL2IMGBot
The URL-to-image bot is a simple way to get a website’s screenshot within Telegram messenger. It's a fast and simple way to capture a snapshot of a webpage for sharing or archiving without needing a browser extension.

How to use: Send any valid URL (e.g., https://www.umnico.com) to the bot. It will process the request and send back the screenshot as both an image file and a downloadable PNG.

@NewFileConverterBot
The bot converts files from one format to another. An incredibly versatile tool that saves you from needing dedicated software for file conversions. Quickly turn a PNG into a JPG, a DOCX into a PDF, or an MP4 into a GIF.

How to use: Send the file you want to convert to @newfileconverterbot. It will show you a list of available output formats. Select your desired format, and the bot will send the converted file back to you.

News & content bots

Use these Telegram bots to stay informed and entertained, with content delivered directly to you.

@TheFeedReaderBot
This bot monitors websites, blogs, YouTube channels, and social media accounts, sending you updates in Telegram as soon as new content is published. It aggregates content into personalized feeds, provides timely notifications, and even offers offline reading.

How to use: Start a chat with @TheFeedReaderBot and use the /add command followed by the URL of the feed you want to subscribe to.

@vid
This inline bot allows users to search and share YouTube links directly within a chat in Telegram.

How to use: In any chat window, type @vid followed by your search term (e.g., @vid dog fails). A panel of video results will appear above your text box. Tap one to share it instantly.

@MoviesTrackerBot
This Telegram bot acts as a personal movie concierge. It helps to track the films you care about and provides rich cards with posters, summaries, and ratings.

How to use: Message @moviestrackerbot with a movie title to get details. You can then add it to your watchlist to receive automated updates.

@PstrBot
The bot helps users create posters, banners, or graphics directly on the Telegram app. While designed primarily with content creators and marketers in mind, the bot is also great for anyone needing to quickly generate promotional or informational materials without graphic design skills.

How to use: Start a chat with @pstrbot to create your templates and designs. Then, you can easily publish the formatted posts to channels or groups.

@DrWebBot
The bot adds a layer of security to your Telegram experience by scanning files and links for threats. You can add it to a group so it checks all shared content automatically.

How to use: Forward any file or message containing a link to @DrWebBot. It will reply with a scan result, letting you know if the content is safe.

Telegram bots for groups

Essential tools for any group administrator looking to engage members and automate moderation.

@FullystBot
This bot is a comprehensive assistant for managing Telegram groups. It can filter out spam and NSFW content, ensuring a safer and more enjoyable environment. Additionally, the bot uses AI to convert voice messages to text, recognize inappropriate content, and process language and sentiment in real time.

How to use: Add @FullystBot to your group and make it an admin. You can then configure its settings via a private message with the bot.

@GroupButler_bot
This is an admin bot for Telegram groups, which can automate tasks such as moderating content, welcoming new members, and enforcing group rules. The bot is invaluable for group admins and moderators looking to maintain a healthy and orderly community environment.

How to use: Add the bot to your group and promote it to an administrator. You can then configure all its rules and settings by sending commands to it.

@ultimate_pollbot
While there is a @Pollbot created by the Telegram team for simple polls, this open-source bot comes with richer capabilities for customization, as it allows users to create various polls, with single or multiple votes, anonymous or public votes, as well as manage multiple polls and conveniently view their results.

How to use: Add the bot to your group and use the /newpoll command to start the creation process through a private message with the bot.

@TriviaBot
Acting as a virtual quizmaster, this bot allows you to start a trivia game within a group chat. Participants answer in chat while the bot tallies points and maintains a leaderboard, with options to round length for anything from a 2-minute break to a full quiz night.

How to use: Add the bot to your group, type /start, and select a category and difficulty to begin a new trivia round.

Fun & social bots

Telegram bots designed for entertainment and social interaction.

@Gamee
This bot allows you to play various games directly in your chats. As an inline bot, you can challenge a friend by typing @gamee and choosing a game to play. It keeps track of high scores within the chat, making it easy to start a friendly rivalry and see who reigns supreme without leaving the conversation.

How to use: In any chat, type @gamee and select one of the trending games, or type a game name. Tap to start playing.

@RateStickerBot
Use this bot to explore popular and trending sticker packs, preview them, and add them right away. It is a useful tool for sticker fans because it allows users to rank the packs they use, ensuring their sticker panel is full of fresh, high-quality designs.

How to use: When you see a sticker you like, forward it to @ratestickerbot. The bot will identify the pack it belongs to, allowing you to view and add the entire pack.

Bots for business

Bots designed to help you manage communities, accept payments, and track performance on Telegram.

@InviteMemberBot
This membership bot platform enables the owners of paid Telegram channels to accept card and crypto payments for subscriptions and send invite links to new members of their groups and channels.

How to use: Start a chat with the bot and follow its step-by-step instructions to create a project, set up subscription plans, and connect your payment processor.

@MetricsBot
The bot provides detailed analytics and performance reports for Telegram channels and groups. It tracks key metrics like subscriber growth, post engagement (views, shares, reactions), and audience activity patterns.

How to use: Add @MetricsBot to your channel or group and promote it to an administrator. Once added, you can interact with the bot in a private message to view your dashboard, generate reports, and analyze performance.

How to get Telegram bot API?

Creating a Telegram bot is a straightforward process that requires no specific technical knowledge. However, some coding might be necessary further on, as you devise its functionality. For initial setup, follow these steps to create your own bot in just a few minutes:

1. Open Telegram and search for "bot father"
2. Select the official Bot Father account with a blue tick.
3. Type the command "/newbot" to create a new bot.
4. Follow the prompts to name your bot and provide a link for it.
5. After creating your bot, copy the API link from Bot Father to integrate your bot with Telegram using an online integration tool (remember not to share this API key with anyone) or start building a customer functionality.

If you want to add your newly created bot to a channel:

1. When viewing the channel’s profile, click the “Administrators” option.
2. Select "Add Admin".
3. Search for your chatbot and select it, then save the changes.

Where to find Telegram bots?

To search for Telegram bots efficiently, use websites such as toptelegrambots.com or tgbots.io, which provide well-maintained Telegram bot directories with ratings in different bot categories.

Also, Reddit communities like r/TelegramBots are excellent places to ask for recommendations and read user reviews.

If you're technically inclined, searching GitHub for "Telegram bot" will reveal thousands of open-source projects you can explore. Just remember to review the permissions a bot requests when adding it to a group, and never share any sensitive information with it.

Summing things up

Telegram bots are powerful tools that transform Telegram from a messaging app into a dynamic ecosystem. For companies, bots can enhance customer service by offering immediate assistance; serve as an efficient channel for sending notifications like order confirmations and product updates; provide users with information, including detailed product descriptions and pricing.

With Umnico omnichannel messaging platform, you can manage all communications via Telegram efficiently, along with other popular social media and messengers, in one single interface. You can test all the platform’s features for free during a trial period.

If you're looking for a custom Telegram bot for your brand, our team of experts can design and develop a custom Telegram bot tailored to your specific business needs.