Learn how to set up a virtual storefront on the social media platform.
In the US, shopping on Instagram boasts the third-best conversion rate among users, behind only TikTok and Facebook. eMarketer forecasts that, by 2028, 39.7% of the social media platform’s users will make purchases directly through it. Meanwhile, other studies show that 68% of Americans have shopped through their social media feeds, with the average person willing to spend over $250 on a single item.
These figures confirm the importance of setting up an Instagram shop for brands aiming to increase sales via digital channels. In this article, we will explore how Instagram shopping works, how to set up your own digital storefront on the platform, and how to improve the effectiveness of sales on Instagram.
The feature essentially transforms Instagram posts and stories into shoppable items, reducing the number of steps users need to take to make purchases. When a company tags products in a post, a shopping bag icon appears in the corner, indicating these products are available for purchase. As with regular posts, products can be tagged and made shoppable in Reels and videos.
By leveraging Instagram shopping feature, small and large companies can enjoy the following benefits.
Before setting up an Instagram shop, make sure that you have a business account connected to a Facebook page, as well as a store created in Commerce Manager.
Make sure to include the product's name, description, price, website link, and image. Also, include information about the product's condition, brand, and tax classification. Include your product's SKU or unique identifier in the Content ID field. For easy inventory management, you can also import products from popular shopping platforms, such as Shopify or BigCommerce.
Before a brand can start tagging products and selling items through the Instagram shopping feature, it is required to secure an approval from the social media platform. Ensure the brand meets Instagram’s eligibility requirements by operating in an approved market, offering physical products through a valid, functional website, and strictly adhering to the platform’s Commerce Policies and Community Guidelines.
After setting up your business profile, linking your Facebook page, and creating your product catalog, submit your account for review via Instagram’s settings. The approval process usually takes one day but can take up to two weeks. In the meantime, you can visit ‘Shopping’ under ‘Settings’ to check the status of your submission. Once the Instagram shop has been approved, you will receive a notification on the phone app. A banner will also appear at the top of your business profile, prompting you to ‘Start Tagging Now’.
Now, let’s take a look at how to connect Instagram posts and other content with items from product catalog, making them shoppable.
For Instagram Shop posts, use crisp, well‑lit photos or videos that showcase your products in context (lifestyle shots) and isolation (clean product shots) to appeal to buyers and maintain brand consistency.
When composing a post, tap ‘Tag Products’, then tap each item in your image or video and select the corresponding product from your catalog.You can tag up to 5 products in a single image or video, or up to 20 in a carousel.
Choose dynamic visuals—behind‑the‑scenes clips, quick demos, or user testimonials. In Stories, tap the sticker icon and select ‘Product’. Choose the item from your catalog; only one product sticker is allowed per story. Position the sticker where it’s easily tappable without covering key visuals.
Film in‑app or upload a video up to 90 seconds that highlights product use, styling tips, or quick tutorials, which is likely to leverage Reels’ high organic reach. After editing, tap ‘Next’, then ‘Tag Products’. Select up to 30 products (or one collection) and place tags on relevant visuals. Tap ‘Done’, review your caption and settings, then share.
Open Meta Ads Manager, click ‘Create’, choose ‘Sales’ as an objective, and select ‘Catalog Sales’ to connect your catalog to your campaign. Pick an ad format (single image, carousel, collection, or Instant Experience), upload your creative, and use the ‘Add Products’ tool to tag items directly from your catalog. Determine your audience targeting, budget, and placements, making sure to select Instagram Feed, Stories, or Explore. Finally, publish your Instagram shopping ads.
The process of optimizing your Instagram Shop’s profile includes curating catalog, showcasing products with professional imagery, utilizing user-generated content (UGC), and creating buzz through launch previews.
If you see the message "Shopping isn’t available for your account" when trying to set up Instagram Shopping for your account, there are several possible reasons. Apart from having a private profile instead of a business profile, other causes include products failing to meet the platform's policies (digital or prohibited goods, for example), regional restrictions (more on that below), and technical issues (while most outages are temporary, contact Meta Support if an issue persists).
Instagram Shopping is currently available in over 50 countries worldwide, including Australia, Brazil, Canada, Denmark, France, Germany, Italy, the Netherlands, Norway, Spain, Sweden, the United Kingdom, and the United States. A store’s location is determined by the location of its linked commerce account. US-based businesses can set up in-app checkout on Instagram for native purchases. However, shoppers in other countries are redirected to external websites when they tap on products in Instagram Shopping posts.
Allowing followers of your business Instagram page to seamlessly shop the products they like is a great way to boost both brand engagement and sales. Instagram shop is easy to set up and the platform provides a comprehensive set of tools for inventory management and performance analytics.
Enhance customer communication on the social media platform with Instagram CRM by Umnico. Our tool enables you to chat with clients on multiple Instagram accounts via one window, reply to comments and stories in direct messages (DMs), and automate customer communication with chatbots and quick replies. Unlock the power of social commerce — a free trial is available to all new users.
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