Cross-channel response

Note!

To use this function, first connect to I-Gram Official.

Umnico system has a unique function that allows you to reply to a comment under posts immediately in I-Gram Direct, with the possibility to select the account from which you want to reply (when connecting multiple I-Gram accounts).

To do this, it is necessary to:
1. Select a dialogue with the desired comment under the field for entering a message, click on “Name of your channel” — “Comment”.

2. Select the desired I-Gram account to reply to and send the message.

Note!

Please note that the I-Gram service monitors how many template messages you send to users. It may block the sending of these messages. Try to modify messages and do not send one message to many clients.

Should you still have any questions, please visit the “Help — Chat with the operator” section. We will be glad to assist.