Attract new customers, collect leads, and inform a wide audience through popular messengers like Telegram and WhatsApp by using mass texting. Switch from expensive and one-way SMS campaigns to affordable and interactive messaging in modern formats with a 95% open rate.
WhatsApp and Telegram Broadcasting allow you to directly communicate with customers and subscribers, increasing their engagement and conversion rates. They also help attract new customers or inform your broad audience about special offers and promotions.
Umnico's service helps you create and automate campaigns in WhatsApp and Telegram. It is easy to use, even for beginners. By using messaging campaigns, you can significantly improve communication with your audience, achieve business goals, and increase the profitability of your project.
Messaging apps are already installed on the smartphones of billions of people worldwide. Messages in messengers are opened and read much more frequently than emails. Moreover, it’s easier to prompt users to take actions, such as visiting a website or making a purchase, within a messenger. The content can be easily tailored to each subscriber, making campaigns more relevant and engaging. Messaging campaigns are also cheaper than SMS campaigns, making them accessible to businesses of any size and budget.
people in the world use messaging apps
open messages in messengers
of users click on links and respond
cheaper than SMS campaigns
Messaging campaigns are a more effective and affordable tool for marketing and customer communication than SMS.
| SMS | Messengers | |
|---|---|---|
| Two-way communication | - | + |
| Rich message format | - | + |
| Automation and chatbots | - | + |
| Read status and analytics | - | + |
| Group chats | - | + |
| Low cost of campaigns | - | + |
The omnichannel platform Umnico supports communication with customers through 25+ channels. For sending messages through active dialogues or an audience of subscribers you can use Telegram Bot.
For mass messaging to a new customer base, you can take advantage of WhatsApp Business API – the most effective and reliable channel for interacting with billions of people on the planet.
Post-campaign statistics in messengers will provide information on the number of messages sent, delivered, read, and responded to. Additionally, analytics will show how long it took to send mass messages to the entire recipient list.
Data for each campaign can be exported to an Excel spreadsheet for further analysis.
Before sending messages through messengers, you can perform validation of every contact to check whether recipients have a WhatsApp account. After validation, all invalid numbers can be removed from the list.
Contact data validation will help you save significantly by avoiding the cost of sending messages to clients without messenger accounts, and it will provide accurate data for analyzing the effectiveness of your campaigns.
Take advantage of all interactive mass notification features to increase audience engagement SIgn up
With the built-in virtual Kanban board, you can optimize sales and support for clients who respond to your messages. Define all the stages a client goes through from the initial contact to a repeat purchase, and build an efficient workflow.
Create tasks with deadlines in the calendar, assign responsibilities, and track progress at each stage of the deal. The digital funnel is easily adaptable to the needs of any business project.
Automate messaging using ready-made GPT-based chatbots. The bot can autonomously respond to common questions from recipients of mass texting, simulating live interaction with an operator, and also qualify each client according to your scenario.
Customizable trigger messages in Umnico allow you to send personalized notifications to interested clients through messengers, social networks, and other communication channels.
Umnico consolidates all calls and messages from your communication channels into a single convenient interface. Build your customer base, keep a history of conversations in messengers, handle inquiries, assign responsibilities, set tasks, track history, use hotkeys and templates, exchange files without traffic limits — all from one window!
The function for importing customer phone numbers from Excel or CSV files allows you to upload and segment any volume of data within minutes. New contacts can also be added manually.
The omnichannel communication platform Umnico allows you to start personalized message broadcasting campaigns in messengers within minutes without needing developers or IT specialists. After the campaign, Umnico helps convert leads from interested clients into sales with minimal iterations.
Umnico allows sales professionals and support staff to communicate with clients from anywhere, at any time. All you need is a smartphone. The Umnico mobile app consolidates several messengers and is available for all iOS and Android users. Manage company communications, handle requests on the go, and never miss an inquiry!
The omnichannel platform Umnico not only helps you attract new audiences but also manage existing ones effectively.
... and many more features for confidently growing your business performance.
A dedicated team of Umnico experts is ready to assist with the setup and launch of your first messaging campaign in WhatsApp or Telegram using your contact database, ensuring a smooth start with the service.
Message broadcasting functionality is available to all Umnico users for free.
To conduct messaging campaigns in messengers, a subscription to the Umnico professional plan is required. The cost of this plan depends on the number of connected channels, the duration of use, and the number of employees/operators. Sending messages via the WhatsApp Business API requires the purchase of an additional set of conversations.
