- How does Umnico help Avito shops?
- Reply to messages from several Avito accounts and messengers in Umnico social CRM or mobile app to avoid losing customers and breaking deals. The history of correspondence with each client is stored in the system, so you will always know what the customer needs and will be able to sell faster without increasing staff or support spending.
- Is it possible to set up an integration with a personal Avito account?
- Umnico, like many other communication platforms, does not provide such a feature due to Avito restrictions. Any integration with Avito’s free personal accounts is unofficial and may result in account suspension. We recommend using only paid plans for integration with Umnico and CRM system.
- Is it possible to integrate Avito with CRM for free?
- Yes. Popular CRM systems support Avito integration as a part of their boxed solutions. However, the functionality of those is limited. Umnico allows you to effectively communicate with customers not only through Avito, but also to reach out first to customers on instant messengers and social media, remind them of agreements, exchange documents, and use templates for quick responses. Umnico’s solution isn’t free, but the cost is negligible compared to the potential revenue growth.
- Can I test Umnico for free?
- Umnico provides a free trial period for all new users, during which you can connect and integrate an unlimited number of messengers and social media channels, as well as get advice on using API without any restrictions.
- Are there any delays in sending messages through Umnico?
- The delay in sending messages is minimal or non-existent. Moreover, Avito messages sent and received via Umnico API are processed faster than when using standard solutions provided by popular CRMs or Avito mobile app.
- Is it possible to attach video to messages on Avito?
- At the moment, you can only exchange photos with customers. But our specialists are actively working on new functionality, so we will provide this opportunity soon. Stay tuned for updates.
- Can I reply to messages from my phone?
- Yes, you can work with customer inquiries on your smartphone via Umnico mobile apps available for iOS and Android. Using them, you can stay in touch with customers wherever you are.