This function allows you to block incoming messages/comments. The functionality setting is in “Settings — Block-list”.
There are three types of blocking in the system:
1. from selected clients;
2. according to the specified posts in social media;
3. blocking based on the specified stop-words.
All blocked users/posts/words are entered into a table that displays the type of blocking, nickname/phone number/stop word, the date when the blocking was added. This function applies only to the system and do not affect instant messengers / social media.
1. Block customer
To block a customer, go to the required dialog, click on the account name/number and select block. The user will be blocked and added to the block-list.
2. Blocking based on post
To block based on a post, select the block, provide a link to the post, and click “Add”. After adding a block, comments from the specified post will no longer get into the system.
3. Blocking by a stop-word
To block by a stop-word, select the block, specify the word, select the type of blocking message/comment/message+comment and click “Add”.
After adding a blocking, messages containing this word will no longer enter the system.